Love having the flexibility to use this as a tablet (I use that mode to display music for live performances) or as a regular laptop. However, it sometimes gets "stuck" in one mode or another requiring a reboot. Also, have had intermittent issues with the built in wifi interface disappearing, with built in diagnostics saying it's not installed. Usually end up rebooting several times and resetting bios to defaults before it shows back up and starts working again.
I honestly can’t decide whether my disappointment is due to unrealistic expectations or whether this laptop is simply underwhelming—but I’m leaning toward the latter.
Faster startup was one of the promised improvements over my previous HP device. Unfortunately, my actual user experience determined that was a lie. The first time I tried to start the laptop after completing the initial setup and updates, it became a black mirror attached to a keyboard-shaped fidget toy, with only a tiny light in the corner to indicate that it had not completely abandoned this earthly plane. I had to force a restart—on its very first regular startup.
I hoped that was a fluke, but in less than two months, I’ve had to force-restart it at least three more times.
The speakers also have an odd effect when you aren’t positioned directly in front of or behind the device. It feels like an attempt at surround sound that only works if you sit perfectly still in precisely the right spot. The display looks good, and the sound itself is fine when everything aligns correctly.
My biggest issue, however, is performance. This laptop simply doesn’t feel like a meaningful improvement over my older device, despite speed being one of its major selling points. I may still be adjusting to the keyboard and some of the functional differences, but overall, it feels like a step backward from my previous HP Envy.
Even relatively small omissions—such as the lack of a backlit keyboard—are disappointing at this price point. Battery life appears to be good, but I find myself reluctant to use the laptop for anything beyond work because the overall experience just feels…off.
It’s difficult to capture in a single technical complaint, but I would not recommend that users who are familiar with and enjoy the HP Envy line switch to this device. It looks nice and performs adequately when it cooperates, but “adequate, when it cooperates” is not what I thought I was purchasing.
I replaced my 16 GB HP Spectre x360 2-in-1 15.6" 4K Ultra HD Touch-Screen Laptop which I bought in 2018 with this. Although the Spectre was still usable after a month short of eight years, it was not as snappy as I would have liked (since I am somewhat lazy and keep a lot of browser windows open on multiple desktops). With 32 GB, this thing roars and the 2880 x 1800 screen resolution still gives me plenty of real estate (the Spectre had 3840 x 2560 (UHD) resolution - that spoiled me and the lack of comfortably-priced 3840 x 2560 screen resolution in newer laptops made me reluctant to replace it).
It is a spectacular unit and easy to use and the only thing I do not like is the keyboard itself that I am continuing to get used to in terms of size of keys and layout. I did buy the remote keyboard with number pad due to that - but otherwise, it is great!
This Laptop packs a punch in the area of AI processing. The screen is of a good size and the display is awesome. Key pads are of a good size for typing. The ability to flip the screen is bonus feature which is very useful.
This laptop is nice and works well. However, it is quite heavy. Usually a new laptop is lighter than the older one you are replacing. I am surprised and disappointed with the weight.