Customer reviews from hp.com
HP - 202A 3-pack Original LaserJet Toner Cartridges, Per - Cyan/Magenta/Yellow
Average customer rating
4.3
(1,898 Reviews)
Rating breakdown 1,898 reviews
5 Stars
1,388
4 Stars
172
3 Stars
85
2 Stars
49
1 Star
204
86%of customers recommend this product.
(
661 out of
771)
Customer Reviews for HP - 202A 3-pack Original LaserJet Toner Cartridges, Per - Cyan/Magenta/Yellow
Posted by: Rceder
from South Beloit, IL
Verified Purchase:Yes
Forced to buy the HP product because they updated existing software to block my functional cartridges.
No, I would not recommend this to a friend.
Performance
5
Response from hp.comBy Amanda, HP Care, February 15, 2022
Hi,
I relate to your sentiments about being required to buy a new product. I think there has been a misunderstanding here, as you don't need a new cartridge. I will provide a solution.
Periodically, the firmware software automatically updates. Occasionally, these updates cause error messages. To counter this, revert to the previous software version. The cartridge should continue to work.
If you have further questions, go to www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
I relate to your sentiments about being required to buy a new product. I think there has been a misunderstanding here, as you don't need a new cartridge. I will provide a solution.
Periodically, the firmware software automatically updates. Occasionally, these updates cause error messages. To counter this, revert to the previous software version. The cartridge should continue to work.
If you have further questions, go to www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Fed up with HP forevah
Verified Purchase:Yes
The expensive price is an insult. I intend to choose another brand of printer altogether once this round of ink dries up.
Written by a customer while visiting hp.com
Posted by: J666
Verified Purchase:Yes
It's a shame that HP changed the firmware of my printer so I can no longer use third party toner. HP toner is more expensive, and the difference in price adds up over time.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: J666
Verified Purchase:Yes
It's a shame that HP changed the firmware of my printer so I can no longer use third party toner. HP toner is more expensive, and the difference in price adds up over time.
Performance
4
Written by a customer while visiting hp.com
Customer Rating
3
More expensive then perfectly good 3rd party toner
on February 12, 2022
Posted by: J666
Verified Purchase:Yes
It's a shame that HP changed the firmware of my printer so I can no longer use third party toner. HP toner is more expensive, and the difference in price adds up over time.
Performance
4
Written by a customer while visiting hp.com
Posted by: J666
Verified Purchase:Yes
It's a shame that HP changed the firmware of my printer so I can no longer use third party toner. HP toner is more expensive, and the difference in price adds up over time.
Performance
4
Written by a customer while visiting hp.com
Posted by: M Dorn
Verified Purchase:Yes
This product was very easy to install. No issues with the product at all.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: RonZAirForce
from Boise
Verified Purchase:Yes
I've never had any problems with genuine HP toner cartridges, always work like they should, excellent color and quality. The colors are clear and bright! Reliable with consistent quality so these ink cartridges work well without any issues.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com