Customer reviews from hp.com
HP - 202A 3-pack Original LaserJet Toner Cartridges, Per - Cyan/Magenta/Yellow
Average customer rating
4.3 out of 5
4.3
(1,898 Reviews)
Open Ratings Snapshot
Rating breakdown 1,898 reviews
5 Stars
1,388
4 Stars
172
3 Stars
85
2 Stars
49
1 Star
204
86%of customers recommend this product. 
(
661 out of 771
)
Best Buy Privacy Policy
Customer Reviews for HP - 202A 3-pack Original LaserJet Toner Cartridges, Per - Cyan/Magenta/Yellow
Customer Rating
5 out of 5
5
great features
on June 10, 2021
Posted by: smartandsweet
from Houston, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] toner is easy to insert, the colors are vibrant, and the best part, the old cartridges are recyclable in the new shipping box!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Priced way too high!
on June 12, 2021
Posted by: Phil123
Verified Purchase:Yes
The value is very poor on the cost vs performance. Epson is much better
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Always dependable
on June 15, 2021
Posted by: john3605
from PDX
Verified Purchase:Yes
[This review was collected as part of a promotion.] Always dependable products, never any performance issues
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Toner levels low or empty, after new toners
on July 2, 2021
Posted by: Anonymous
Verified Purchase:Yes
Well I have now purchased 4-brand new toners, and put them all in properly according to HP instructions, and all the “toner”levels show empty, and nothing I do works! Highly disappointed, because each time I use my HP inkjet copy, scan, fax, etc I have a pop up that tells me “your toner level is low or empty!”
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
5 out of 5
5
Response from hp.comBy Mary ChrisHP CareJuly 6, 2021
Hi Carolyn,

I am truly sorry that the toners didn't work well. I'm assuming you did try turning it off, unplugging it and letting it reinitialize before checking the toner level.

If they weren't full when sent, please consider returning the toners to us. Instructions for completing the return and exchange process are at:
store.hp.com/us/en/cv/returnsandexchanges

Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
HP inkjet will not show new toner all replaced
on July 2, 2021
Posted by: Anonymous
Verified Purchase:Yes
Well I have now purchased 4-brand new toners, and put them all in properly according to HP instructions, and all the “toner”levels show empty, and nothing I do works! Highly disappointed, because each time I use my HP inkjet copy, scan, fax, etc I have a pop up that tells me “your toner level is low or empty!”
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Response from hp.comBy Mary ChrisHP CareJuly 7, 2021
Hello Carolyn,

I am truly sorry that the toners didn't work well. I'm assuming you did try turning it off, unplugging it and letting it reinitialize before checking the toner level.

If they weren't full when sent, please consider returning the toners to us. Instructions for completing the return and exchange process are at:
store.hp.com/us/en/cv/returnsandexchanges

Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
HP inkjet not at all what I paid for
on July 2, 2021
Posted by: Anonymous
from Oklahoma
Verified Purchase:Yes
Well I have now purchased 4-brand new toners, and put them all in properly according to HP instructions, and all the “toner”levels show empty, and nothing I do works! Highly disappointed, because each time I use my HP inkjet copy, scan, fax, etc I have a pop up that tells me “your toner level is low or empty!”
Features
3 out of 5
3
Performance
5 out of 5
5
Response from hp.comBy Mary ChrisHP CareJuly 6, 2021
Hi Carolyn,

I am truly sorry that the toners didn't work well. I'm assuming you did try turning it off, unplugging it and letting it reinitialize before checking the toner level.

If they weren't full when sent, please consider returning the toners to us. Instructions for completing the return and exchange process are at:
store.hp.com/us/en/cv/returnsandexchanges

Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
VERY EXCELLENT ALLWAYS
on July 8, 2021
Posted by: Asbedt
from Sylmar CA
Verified Purchase:Yes
Your Products are the best always. Works well all the time, and reliable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Not so good not so bad.THUMBS DOwN
on July 9, 2021
Posted by: Thumbs Down
from Dallas, TX
Verified Purchase:Yes
I am not satisfied with this Desktop PC, AT ALL. I found the expense of installing programs, transferring data, and connecting to other devises extremely difficult. And I am still having problems connecting to my HP wireless Printer to scan. All my other HP produts have worked very well in the past. I have to give this one a thumbs down.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Written by a customer while visiting hp.com
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