Customer reviews from hp.com
HP - 202A 3-pack Original LaserJet Toner Cartridges, Per - Cyan/Magenta/Yellow
Average customer rating
4.3
(1,898 Reviews)
Rating breakdown 1,898 reviews
5 Stars
1,388
4 Stars
172
3 Stars
85
2 Stars
49
1 Star
204
86%of customers recommend this product.
(
661 out of
771)
Customer Reviews for HP - 202A 3-pack Original LaserJet Toner Cartridges, Per - Cyan/Magenta/Yellow
Posted by: Unsatisfied Cust 837999
Verified Purchase:Yes
Would give zero stars if I could. Imagine buying a car, happily driving it for three years, then Car Brand pushes a "security update" making it so you can only put Car Brand gas in your car. But that's stupid, you say, gas is the same! And you'd be right. And Car Brand would be wrong, bad, and dishonest. And that's what HP has done here.
Response from hp.comBy Amanda, HP Care, March 1, 2022
Hi,
I see you are upset about the security update. I apologize for that. Every so often, the software updates. The new firmware can cause the printer not to recognize older cartridges. Revert the firmware version to run the cartridge. We appreciate the feedback. If there is anything else we could do, contact us at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
I see you are upset about the security update. I apologize for that. Every so often, the software updates. The new firmware can cause the printer not to recognize older cartridges. Revert the firmware version to run the cartridge. We appreciate the feedback. If there is anything else we could do, contact us at www.support.hp.com/us-en/contact-hp/.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: Jim 90731
Verified Purchase:Yes
Cartridge puts a blemish on the print. Returning cartridge for a replacement that will work properly
No, I would not recommend this to a friend.
Response from hp.comBy Amanda , HP Care, August 5, 2022
Hi Jim,
It is understandable that you wouldn't want a blemish on the pages. I think I can help you troubleshoot. If not, I will walk you through a return. To fix this problem, clean off the printhead. A cloth or cotton swab can be used for this task. Next, conduct a test print page. If the page is still poor quality, then adjust the printer settings. Lastly, a return is made at www.hp.com/us-en/shop/cv/returnsandexchanges.
Amanda
HP Care
www.hp.com/support/
It is understandable that you wouldn't want a blemish on the pages. I think I can help you troubleshoot. If not, I will walk you through a return. To fix this problem, clean off the printhead. A cloth or cotton swab can be used for this task. Next, conduct a test print page. If the page is still poor quality, then adjust the printer settings. Lastly, a return is made at www.hp.com/us-en/shop/cv/returnsandexchanges.
Amanda
HP Care
www.hp.com/support/
Written by a customer while visiting hp.com
Posted by: embaily
Verified Purchase:Yes
These printer cartridges arrived quickly after placing my order. They are currently sitting in my storage area awaiting installation in my LaserJet M281 printer. I anticipate that they will work very well in the printer once installed. That will likely happen within the next few months.
Written by a customer while visiting hp.com
Posted by: TKing
Verified Purchase:Yes
Cost is extremely high
Written by a customer while visiting hp.com
Posted by: AlexPRAB
from Miami, Florida USA
Verified Purchase:Yes
Not a bad product but too expensive for what really is
Value
3
Quality
3
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
Definitely a quality product, but I am not sure it warrants a premium price.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Easton, MD
Verified Purchase:Yes
This toner cartridge is easy to install, and it works great!
I would recommend this to a friend!
Value
4
Quality
5
Written by a customer while visiting hp.com
Posted by: Ricardo B
from New Jersey
Verified Purchase:Yes
For reasons yet explained to me, I installed a new Cyan toner cart into my LaserJet Pro (from 2018) and it's telling me I can't use it as the printer thinks it's not a valid-HP cart. It's fully branded HP, including the hologram that's on the box it came in. Made contact w support via Twitter but it's slow going with the back and forth. It's put me out of service for 3 days now.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com