It was necessary for me to buy these cartridges because HP automatically updated the firmware no my printer rendering my 3rd party cartridges useless (until I swap the chips out which I plan on doing when the HP cartridges run dry). Better yet, the firmware update disabled the wired and wireless networking capability of the printer. While this is a known issue with the update, HP has done nothing to rectify it, let alone provide any troubleshooting assistance. It's taken me about a week to figure out how to get the printer to work again on my own. You can bet that I've disabled the automatic firmware up dates on the printer and that I will never buy another genuine HO product again.
[This review was collected as part of a promotion.] I have no issues with the product, but have been bombarded with ads and junk mail since , have tried to unsubscribe but nothing happens
The last time I needed new toner I ordered high capacity cartridges. This is an excellent offer for all laser printer users. These cartridges never dry up and clog like ink jet cartridges do. High capacity cartridges cost less per page to print so it is a bargain.
i keep getting messages that the cartridges need to be authenticated. Very annoying. Don't know how to turn them off. Tech support is non-existent. Paid too much for this printer, otherwise I would the it out the window.