I bought a new cartridge for my HP laserMFP281fw printer. When I installed the cartridge it did not work. There was no ink being discharged. I was printing reports for my school and there was no black ink. I put back the old cartridge that still had a small amount of ink and printed a test page. It worked. I have to print reports for my school and the defective cartridge was a disappointment.
No, I would not recommend this to a friend.
Features
1
Performance
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Response from hp.comBy Mary, HP Care, February 27, 2019
Hi,
I am sorry that your cartridge was defective. Hopefully, we can help the situation.
Our return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges Mary
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