Customer reviews from otterbox.com
OtterBox - Refurbished Excellent - Samsung Galaxy S24 Ultra Defender Series Case - Baby Jeans, Rugged & Durable, with Port Protection, Includ - Blue
Average customer rating
4.6
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
40
4 Stars
1
3 Stars
2
2 Stars
2
1 Star
2
92%of customers recommend this product.
(
33 out of
36)
Customer Reviews for OtterBox - Refurbished Excellent - Samsung Galaxy S24 Ultra Defender Series Case - Baby Jeans, Rugged & Durable, with Port Protection, Includ - Blue
Posted by: Anonymous
Verified Purchase:Yes
Love my new defender case for my Sam S 24 ultra!!
Written by a customer while visiting otterbox.com
Customer Rating
5
The most trusted brand and model phone case!
on December 14, 2024
Posted by: Bcu3311
Verified Purchase:Yes
This brand and model case is all that I have ever trusted for my phones. Many times over the years I've dropped my phone on hard surfaces and never had a single incidence of damage to my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
I can't make a revue since I cannot get the case on my phone.
Response from otterbox.comBy Customer Service, December 27, 2024
We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: Possum
Verified Purchase:Yes
I'm really careful with my phone, but when I drop it, I don't worry
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Patrick
Verified Purchase:Yes
The buttons on the side through the case are hard to index.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, November 20, 2025
Hello! The design of the holster is created to work with the new design of the Samsung Galaxy S24 series of devices and button placements. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
Written by a customer while visiting otterbox.com
Posted by: Setbeliever
Verified Purchase:Yes
I refuse to carry a phone without an otterbox. This has saved my phone from severe damage. I love this color and the protection it gives my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Paul
Verified Purchase:Yes
The entire assembly has fallen off of my belt too many times, dropping my phone each time. I no longer use it.
Response from otterbox.comBy Customer Service, January 6, 2026
Hello Paul! The design of the holster is created to work with the new design of the Samsung Galaxy S24 series of devices and button placements. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
Written by a customer while visiting otterbox.com