Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,801 Reviews)
Rating breakdown 16,801 reviews
5 Stars
14,533
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Love the s24 uptra
on February 26, 2024
Posted by: Rabidbeaver
[This review was collected as part of a promotion.] Love the new camera and AI features. Battery is great and as always love the spen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone but my games crash often.
on February 26, 2024
Posted by: KarenT
[This review was collected as part of a promotion.] My apps keep crashing. I have tried uninstalling and reinstalling. Also tried optimizing options.
Value
3
Response from Samsung USBy Social Commerce, February 27, 2024
Howdy KarenT,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Please take a look at, "App is crashing or not working on Samsung phone or tablet" for some troubleshooting steps that may help resolve what you have been experiencing with your Galaxy S24 Ultra. Feel free to reach out to Samsung Support if you have any questions for us or if you would like any additional assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are having issues with any apps freezing or crashing, even after updates, there are a few things you can try to resolve your problem. Clearing the app cache, checking if the app is compatible with your device, rebooting your device, optimizing your device, uninstalling and reinstalling the app, and even checking for additional updates are all things that may help. Please take a look at, "App is crashing or not working on Samsung phone or tablet" for some troubleshooting steps that may help resolve what you have been experiencing with your Galaxy S24 Ultra. Feel free to reach out to Samsung Support if you have any questions for us or if you would like any additional assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Written by a customer while visiting Samsung US
Customer Rating
5
Great value
on February 26, 2024
Posted by: Mesabynx
[This review was collected as part of a promotion.] Love you using Samsung phones I'm a gamer cell phones work great with this can't wait to try out the newest phone to see how gaming works with that
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a cell phone very equipped with everything I
on February 26, 2024
Posted by: Mixbor
[This review was collected as part of a promotion.] I use it specifically for photography but it brings the translator into real voice calls and lots of options when it comes to photography.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing screen quality and performance.
on February 26, 2024
Posted by: HappyLAC
[This review was collected as part of a promotion.] Love, love, love the Notes. Use this all the time. Excellent screen and picture quality. So happy with my upgrade from the Samsung Galaxy Note9.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The power of the galaxy at my finger tips.
on February 26, 2024
Posted by: jahroo
[This review was collected as part of a promotion.] I love my new S 24 Ultra it is snappy and very responsive. When I'm gaming it is very smooth and my battery life is around 17 hours of heavy use. I love the new text to call AI feature and I am enjoying the photos I am able to capture. The s-pen makes this phone so versatile and helps a lot to extract text.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Galaxy has the best new features hands down.
on February 26, 2024
Posted by: PAPIRIZZY86
[This review was collected as part of a promotion.] Taking photos of the moon. Playing games, Streaming, everyday usage. I can't get enough of this phone. Best phone out in the Market right now. Amazing product samsung my wife and i love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The scratch resistant screen is awesome!
on February 26, 2024
Posted by: S24UltraSuperUser
[This review was collected as part of a promotion.] I utilize my Samsung S24 Ultra while working. I typically take notes directly on the S24 with the stylus pen, and it has enabled me to dispense of a traditional paper notebook or other devices for taking notes.
Value
5
Written by a customer while visiting Samsung US