Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,801 Reviews)
Rating breakdown 16,801 reviews
5 Stars
14,533
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great Job Samsung!
on March 8, 2025
Posted by: Fan24ultra
[This review was collected as part of a promotion.] I am a Galaxy fan from way back and this one is, by far, the best yet! From the OS to the camera everything has worked smoothly without a hitch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra perfect phone
on March 9, 2025
Posted by: Ariesquad93
[This review was collected as part of a promotion.] Works great for my everyday needs and from shopping to searching. Great for work and gig jobs like uber and doordash with large screen and clear audio. Seamlessly switch between apps or dual view whatever you need at the same time. Absolutely great for gaming and for streaming/viewing. My son uses my phone more then I do when I'm home and loves that it always remembers related videos that he likes. Perfect phone nomatter what your needs are. With 5 kids the ultra clear and quick camera is great got capturing those perfect moments to remember
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone to have
on March 10, 2025
Posted by: Hiphop123
[This review was collected as part of a promotion.] This one's so good when I was thinking about getting the twenty five I held back because I still like the twenty four series a ton. And I'm still learning what it has to offer. The camera is frequently used I get tons of compliments on how nice this hone takes pictures and how to zooms in to take moon shots and actually see the definitions from the craters. Overall I'm very pleased with this phone. Samsung has been my go to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Had higher expectations
on March 11, 2025
Posted by: Cutiepiautee
[This review was collected as part of a promotion.] The size and thin design are on point however the placement of the lenses and flash have proven to be a issue. The quality of the camera is far below what I'd expect. I honestly liked my prior phone better for performance and functionality. This phone also has no withstood the normal wear a phone usually goes through. Mine as well as my friends have the same cracks on our screens from dropping while bent down. Overall it has alot of features but it's performance is poor. I'd expect everything to be better then the older version and unfortunately it's fallen short in many areas. I wouldn't get it again if I had other options available. I pay more then I should and have had constant issues.
Value
1
Response from Samsung USBy R&R Team, March 12, 2025
Hi there Cutiepiautee, thank you for taking tie out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how frustrating it is when your phone is to meeting your expectations in functionality. We have provided a link to the Samsung Support Team. They can work with you if you are interested in a repair for your display. They can also review all options available for protective cases and screen protectors. They can also work with on an y additional frustrations in the features and performance. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the integration with Google Gemini!
on March 14, 2025
Posted by: Jiraiya17
[This review was collected as part of a promotion.] Being able to use gemini across apps helps boost my productivity and overall organization of notes, tasks and reminder for work and school.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Battery life
on March 18, 2025
Posted by: Phestovee
[This review was collected as part of a promotion.] I've been a long time galaxy note and now S24 Ultra owner, this has to be the best battery life I've had on any phone. I'm able get me through a day sometimes a day and few hors of use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THIS PHONE
on March 19, 2025
Posted by: Kris2shop
[This review was collected as part of a promotion.] Went from one plus back to Samsung. Never should have switched in the first place. Amazing phone! Love every feature! I especially love that i can log my meals and exercise!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
S24ultra sucks
on March 22, 2025
Posted by: Neednew
[This review was collected as part of a promotion.] This is the worst phone I've ever had, and most expensive. The s24 is not worth the money. Only thing nice is the prestige actions across applications.
Value
1
Response from Samsung USBy R&R Team, March 24, 2025
Hi there Neednew, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how valuable your phone is to you, and we would love nothing more than to help you resolve your frustrations with your device. Without knowing the specifics of your experience, we have provided a link directly to the Samsung Support Team. You can reach out to these experts directly through chat for one on one assistance and to review all options for a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Community
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Written by a customer while visiting Samsung US