Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,801 Reviews)
Rating breakdown 16,801 reviews
5 Stars
14,533
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Note 9 To S24
on February 26, 2024
Posted by: WFDarkKnight
[This review was collected as part of a promotion.] Had my Note 9 for 5 years. Did not want to part because I loved it and never had an issue. I was also worried about losing everything I had on my Note 9. Samsung made it very easy to migrate over to my S24. I kept my Note 9 for a week just in case I might have missed something, but never had to use once I migrated over. Hoping to get at least the same time out of the S24.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A machine
on February 26, 2024
Posted by: Mayor25000
[This review was collected as part of a promotion.] The best phone in human history.....................
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone since the Samsung Note
on February 26, 2024
Posted by: Badapplebabe815
[This review was collected as part of a promotion.] I love the stylus pen as that was a big reason i stay with samsung phones
The graffics are clear, the camera is phenominal and i just love taking selfies even with being over 40! The video recording is exact and i always use the still pictures during recording. The apps that are available are endless. I rarely have a glitch or system issue oe internet issues.
The graffics are clear, the camera is phenominal and i just love taking selfies even with being over 40! The video recording is exact and i always use the still pictures during recording. The apps that are available are endless. I rarely have a glitch or system issue oe internet issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great Phone...But...
on February 26, 2024
Posted by: EverSamsung
[This review was collected as part of a promotion.] Need stable battery performance and camera performance, other than that everything is good
Value
3
Response from Samsung USBy Social Commerce, February 27, 2024
Hi EverSamsung,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Take a few moments to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some time out of your schedule to learn some information about optimizing your Galaxy battery. Without having more information available regarding what you may be experiencing with your camera performance and without being able to ask you any clarifying questions to probe further in regard to what you have shared with us, I suggest contacting Samsung Support if you would like help troubleshooting your device. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Take a few moments to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service" when you have some time out of your schedule to learn some information about optimizing your Galaxy battery. Without having more information available regarding what you may be experiencing with your camera performance and without being able to ask you any clarifying questions to probe further in regard to what you have shared with us, I suggest contacting Samsung Support if you would like help troubleshooting your device. Thank you for being a cherished Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
5
Ce produit est vraiment parfait.
on February 26, 2024
Posted by: Marck87
[This review was collected as part of a promotion.] Ce téléphone a une utilité infinie pour moi, j'aime mon Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galexy S24 Ultra
on February 26, 2024
Posted by: KittyLover2024
[This review was collected as part of a promotion.] I am very happy with the way the phone allows me to be able to watch TV, or Netflix. There has been no buffering of the shows. The camera also allows me to get some great shots of my grandkids. Both pictures and videos. There is also the ability to be able to do fingerprint locks on your important apps. It also has a nice large screen for me to see better. Thank you for all your hard work in putting this phone together. This is my third Samsung phone, I find that if you put a liquid screen protector along with a very good case, your phone should last around 3-4 years. Of course you want to get a upgrade before then so you can enjoy the newest features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a great device!
on February 26, 2024
Posted by: Chazam
[This review was collected as part of a promotion.] I have been with a different device before such as s20, s21 and the galaxy s8. This is by far the best samsung device I have own coming from another competitor device. Not everyone is suitable for this device since it's really high tech and high end. I love the seamless connectivity with your devices such as headphones, watch, desktop connection. I would recommend for a switch plus the trade in offer that it currently have for this device you can't beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Improved design
on February 26, 2024
Posted by: Rafaelo
[This review was collected as part of a promotion.] Flat screen honestly hits better for me. Having that curb on the sides was a weak spot making it easier for the glass to break; also that eliminates the glare that it created on those respective borders.
Other than this, this phone is a well upgraded version of the s23 ultra which was great already.
Value
5
Written by a customer while visiting Samsung US