Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,801 Reviews)
Rating breakdown 16,801 reviews
5 Stars
14,533
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
Not as expected
on February 26, 2024
Posted by: Vhizzle
[This review was collected as part of a promotion.] I get a brand new phone every year I would stay at this point that the Samsung Galaxy s24 ultra began with various issues Android Auto not working not as good pictures for or videos. Slow processing.
I would state that I still wish that I had my Samsung Galaxy s21 or s23
Value
3
Response from Samsung USBy Social Commerce, February 27, 2024
Aloha Vhizzle,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Take a moment to review, "Connect your Galaxy phone to a car" to help resolve what you may be experiencing with your Android Auto connection. Software updates are like oil changes and tune-ups for your phone or tablets - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you have not done so already, please ensure that your device has been updated to the most current version of software available. Without having more information available regarding what you may be experiencing with your camera and/or video quality and without being able to ask you any follow up questions, I suggest reaching out to Samsung Support if you would like help troubleshooting your device. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Take a moment to review, "Connect your Galaxy phone to a car" to help resolve what you may be experiencing with your Android Auto connection. Software updates are like oil changes and tune-ups for your phone or tablets - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. We recommend updating the software whenever a new version is available so you can make sure your device stays in tip-top shape. If you have not done so already, please ensure that your device has been updated to the most current version of software available. Without having more information available regarding what you may be experiencing with your camera and/or video quality and without being able to ask you any follow up questions, I suggest reaching out to Samsung Support if you would like help troubleshooting your device. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00077582/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!!!!!
on February 26, 2024
Posted by: Maka2189
[This review was collected as part of a promotion.] I use it everyday for everything it's an amazing phone that never disappoints
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra as good or better than advertised
on February 26, 2024
Posted by: PetEDad
[This review was collected as part of a promotion.] Have had the phone for a week and am more inpressed every day I use it. The screen is amazing in it's clarity, colors, brightness,multitude of options to control screen appearance
The battery is amazing, am getting 2 days if heavy use between charges
Have never been a stylus fan, but this one works so seamlessly- find myself taking work notes with it and using it in apps
The cameras are next level!! Wide angle, zoom, macro - all are major step improvements from my old S9+
Size of phone, was concerned it may arrive and be too big like a Note was - but is a great, comfortable size that fits my hand and in my shirt pocket
The AI function is great and am still learning and probably have not scratched the surface
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Your best do it all phone
on February 26, 2024
Posted by: Jurgen
[This review was collected as part of a promotion.] I use it for literally everything and I love it! Strongly recommended!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid and convenient
on February 26, 2024
Posted by: Th69426b
[This review was collected as part of a promotion.] Pleasantly surprised at how convenient and handy the fold feature of the device it! It doesn't wear and tear quickly and there is even a customizable screen you can use when it's closed or folded. Love every single bit of it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply amazing!
on February 26, 2024
Posted by: ultrapro
[This review was collected as part of a promotion.] Literally the best phone ever! I've been waiting for Ai to be introduced to the mobile market and Samsung did it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great views
on February 26, 2024
Posted by: Valnik
[This review was collected as part of a promotion.] I am always love samsung, games,travel and home........
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In love!!!!
on February 26, 2024
Posted by: MrsDoubleOseven
[This review was collected as part of a promotion.] Phone came with amazing easy to use features. The AI capability this phone has, definitely set the bar. Ive always been a Samsung fan and user for over 13 years now. I'm impressed 👏🏾
Value
5
Written by a customer while visiting Samsung US