Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,801 Reviews)
Rating breakdown 16,801 reviews
5 Stars
14,533
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Not much different, but still good.
on May 5, 2024
Posted by: Gammafueled
[This review was collected as part of a promotion.] The galaxy AI features are not too good, honestly standard software works better. And there were already features that did what the AI was supposed to do. And the slightly better performance isn't worth the occasional hallucinations.
The shape is nicer, and while I likes the saphire glass of the last model, the gorilla glass is still more resilient to drops.
I dislike how samsung changed the shape of the phone ONLY to make you buy a new case. But their cases are better than last gen.
I dislike how samsung changed the shape of the phone ONLY to make you buy a new case. But their cases are better than last gen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone so much!
on May 5, 2024
Posted by: Aagudelo64
[This review was collected as part of a promotion.] Iama student and I have used the galaxy pen more than I initially thought. I love all the features and the style of this phone. I would recomen any Samsung lover to get it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great brand
on May 5, 2024
Posted by: Luv2shop
I bought this a month ago a couple of other ones for the family we love all the new features it offers thank goodness for great quality quality products
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on May 5, 2024
Posted by: Kathyie69
[This review was collected as part of a promotion.] I use my Samsung S24 Ultra for everything from texting,email, notes alarms, timer, and photos. Oh yeah and for making calls.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 5, 2024
Posted by: ngraf3000
[This review was collected as part of a promotion.] Let's me browse multiple websites without lag, I can multi task easily with the s pen. Takes great pictures for online sales.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra excelet phone
on May 6, 2024
Posted by: Jordi9702
[This review was collected as part of a promotion.] I had an s23+ before and bought the s24 ultra, one of the best decisions I have made. I use AI to edit photos of my work and it works great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best thing
on May 6, 2024
Posted by: Cali23
[This review was collected as part of a promotion.] Best of the bests. Good quality, amazing pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New features... same phone
on May 6, 2024
Posted by: SmokinLilMama
[This review was collected as part of a promotion.] I use my phone to answer any questions that come up in regular conversation or at work. It makes me smarter!
I LOVE the Spen and all of the super handy features that come along with it. I use the note screen that comes up when you remove the pen all the time. Also, I use the Smart Select feature often, especially to record data from a secure page that does not allow copy/paste.
Both of those features were already on my S22 that I traded in. I really can't tell much else is different. I already had most of the AI features in the messages app too.
The one feature that I didn't have that I do use is the AI search. However, I have to look for the feature and I don't know the shortcut to open it neither.
I am slightly disappointed in the camera. Only because it is the same as the S22 camera. I didnt get the S23 because it was basically the same phone. There aren't many differences between the 22 and the 24 neither.
Online When I was pre ordering my phone, the green case pictured on the website looked more like a neon lime green. When my phone arrived, it is actually more of a pastel green.
Overall, I love my S24 and my Spen. I look forward to what is coming next for the Galaxy lineup.
Value
4
Written by a customer while visiting Samsung US