Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,801 Reviews)
Rating breakdown 16,801 reviews
5 Stars
14,533
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazingly fast and smart!
on April 29, 2024
Posted by: VaWaterGoblin
[This review was collected as part of a promotion.] The amount of memory is superior. The clarity of pictures is second to none. I love this phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fastest Phone I've Ever Owned
on April 29, 2024
Posted by: EliteG33k
[This review was collected as part of a promotion.] The phone is new so there's a few minor bugs still being worked out but otherwise this device far surpasses it's predecessors. I am a "Power User" and use my device to work on computers at times while out and about. It handles everything fantastically. Battery life is much improved over my S22 Ultra. It doesn't lag, it switches between apps and windows faster than anything I've ever touched. I definitely suggest these phones to anyone who likes cutting edge tech. I haven't gotten into the AI much, but my job does consist of talking to customers in different languages. The phone capabilities have made those interactions much easier on the customer and myself.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This is a fun device for all ages.
on April 29, 2024
Posted by: Craziedmom84
[This review was collected as part of a promotion.] I use it most for filming ,photography, fish games casino and then the rest of the humans,that is important and at night I use its flashlight which is the brightest thing, nomatter how I vhange my look I can change its style in theme. The sound quality let's me test my ears and the wh I le rooms beats,and samsung never locks me out on my bad days.
Value
3
Response from Samsung USBy Social Commerce, May 1, 2024
Hey Craziedmom84,
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. We just love hearing when our customers are enjoying all the features of their devices to not miss any moment that life throws their way! We hope that you continue to have the most enjoyable time, making memories, and doing what matters most to you! If you would like to share any other feedback with us or if you would like any additional assistance, do not hesitate to contact Samsung Support. We're always happy to help you in any way that we can! Thank you for always choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. We just love hearing when our customers are enjoying all the features of their devices to not miss any moment that life throws their way! We hope that you continue to have the most enjoyable time, making memories, and doing what matters most to you! If you would like to share any other feedback with us or if you would like any additional assistance, do not hesitate to contact Samsung Support. We're always happy to help you in any way that we can! Thank you for always choosing Samsung!
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
The most complete phone I've ever used
on April 29, 2024
Posted by: Coryn216
[This review was collected as part of a promotion.] The Galaxy S24 Ultra has been a game changer for how I use smartphones. Living in an extremely sunny area the anti-glare screen has been utterly fantastic and let's me actually use my phone when I go outside without having to shade the screen to see what's going on. The brightness is plenty to see even in harsh sunlight.
Recently I have been having lessons in Japanese to prepare for an extended visit later this year. Using Galaxy AI has been a huge part of the process to bridge the gap between a few of the people I need to contact over there and myself using the live translations. The accuracy of the translation seems to be better than Google Translate in my experience. Without Galaxy AI, I would have a much more difficult time interacting with my points of contact at this current time.
The small improvements from the Galaxy S23 Ultra to the Galaxy S24 Ultra have made a significant difference between the feel of the phones. I feel like I have used both a fair amount to judge them, but I don't think I can really go back to a phone that doesn't have a flat display after using the Galaxy S24 Ultra. It feels super premium and I don't have to worry about gaps in cases if I choose to use them. Additionally I don't normally use a case on the Galaxy S24 Ultra since the titanium chassis feels amazing to hold.
I love the Galaxy S24 Ultra and am extremely glad I bought it. It has helped me out so so much more than I ever expected a phone to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on April 29, 2024
Posted by: Carlos290998
[This review was collected as part of a promotion.] I am surprised with all the new things this generation bring us, I was a S20 ultra owner so I will say that definitely was a good choice to update my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best I've used.
on April 29, 2024
Posted by: Brdden
[This review was collected as part of a promotion.] This is one of the best phones I've used by Samsung. I'm a major gamer and had zero issues with playing any of the games I like from rpg to open shooters. Battery lasts a good amount of time and can take amazing photos. If your going with a Samsung phone then this is the ones you want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on April 29, 2024
Posted by: Samsfan
[This review was collected as part of a promotion.] Good phone with good specs. Do not feel any slowdown. Keep using it for longer duration without charging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24 Ultra
on April 29, 2024
Posted by: Brad12342
[This review was collected as part of a promotion.] Samsung Galaxy 24 Ultra with AI is the ultimate device that beats every other phone in the market currently available. New AI feature with circle to search is fun to use along with photo editing and other features. 1TB storage paired with 12 gb ram is enough to record 4k videos. Hands down this is the best device.
Value
5
Written by a customer while visiting Samsung US