Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,801 Reviews)
Rating breakdown 16,801 reviews
5 Stars
14,533
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best one yet
on April 29, 2024
Posted by: Jtthebiggafigga
[This review was collected as part of a promotion.] Have a hard time believing any phone is comparable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone on the market!
on April 29, 2024
Posted by: PhoenixRach
[This review was collected as part of a promotion.] The addition of AI to an already amazing phone is just a cherry on top!
I have always gotten Galaxies for the camera and being able to take pictures on the go and streaming my adventures, but the S24 Ultra is just adding even more to love.
Samsung pen and the handwriting recognition is always a life saver for note taking in meetings.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on April 29, 2024
Posted by: Galaxy4ever
[This review was collected as part of a promotion.] I use the camera daily for work. The note feature amazing. Just an all around great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of a kind phone
on April 29, 2024
Posted by: Johnny
[This review was collected as part of a promotion.] This phone is what the definition of future is. It's the meaning to what is in store for all to have and hold to cherish memories and play on the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Functions great
on April 29, 2024
Posted by: CyberWizardPro
[This review was collected as part of a promotion.] Functions great but people have a hard time hearing me regardless if it's on speaker phone, bluetooth or talking on it regularly.
Value
3
Response from Samsung USBy Social Commerce, May 1, 2024
Aloha CyberWizardPro,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. For example, there could be an external device where the audio is being redirected. It's also possible that a software problem or physical damage is causing the issue. Please take a moment to review, "Speaker not working on Samsung phone" when you have some free time to help resolve what you may be experiencing with your audio quality on your device. If you would like further assistance afterward or if you have any questions for us, please feel free to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. For example, there could be an external device where the audio is being redirected. It's also possible that a software problem or physical damage is causing the issue. Please take a moment to review, "Speaker not working on Samsung phone" when you have some free time to help resolve what you may be experiencing with your audio quality on your device. If you would like further assistance afterward or if you have any questions for us, please feel free to contact Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever amazing battery life
on April 29, 2024
Posted by: Syphen
[This review was collected as part of a promotion.] The aforementioned mobile device has an exceptional battery life, making it an optimal choice for those seeking extended usage without the need for frequent recharging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S 24 ultra
on April 29, 2024
Posted by: Superbros
[This review was collected as part of a promotion.] I like this phone a lot. Battery life is great screen has been fixed and no more screen protector going up on the sides.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI picture edit
on April 29, 2024
Posted by: motty01
[This review was collected as part of a promotion.] The AI picture editing is amazing the reflection and the remove Pieces of the photo is wow
Value
5
Written by a customer while visiting Samsung US