Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,801 Reviews)
Rating breakdown 16,801 reviews
5 Stars
14,533
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I love the s24 ultra and it's ai add-ons
on April 29, 2024
Posted by: Rygmusic
[This review was collected as part of a promotion.] My s24 ultra is the absolute best device I've ever had I use circle to search all over the place and being able to go back to my old videos to slow mo them has been so cool. I also love the new titanium feel and durability, I lived titanium in my watch 5 pro but now also in my main device I love it even more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
I love it but...
on April 29, 2024
Posted by: Jeff24
[This review was collected as part of a promotion.] I love the camera, the speed, everything, except the texting and phone capabilities have issues and I find I have to restart my phone constantly. I have tried different apps, but the problems persist.
Value
2
Response from Samsung USBy Social Commerce, April 30, 2024
Aloha Jeff24,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device, however, without having any details available and without being able to ask you any follow up questions to probe further, I suggest reaching out to Smasung Support for further assistance and/or help with troubleshooting when you have the available time. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device, however, without having any details available and without being able to ask you any follow up questions to probe further, I suggest reaching out to Smasung Support for further assistance and/or help with troubleshooting when you have the available time. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fantastic.
on April 29, 2024
Posted by: Sasmith1805
[This review was collected as part of a promotion.] This phone couldn't get any better. The camera is beyond fantastic. The speed of the phone is amazing. The screen is so reactive and fast. Honestly I don't think they could make it any better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade!
on April 29, 2024
Posted by: JLuna40
[This review was collected as part of a promotion.] Went to a concert recently and was super excited that my zoomed in pictures looked so clear!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My 24 ultra
on April 29, 2024
Posted by: Vanoss
[This review was collected as part of a promotion.] I upgraded from the 21 ultra which was an amazing phone, I had it for 3 years and it was still running like a champ, but them just got the 24 and WOW! This is the phone ya know. You know how some people would be like "I'm him" well this phone is him haha.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device it's perfect 👌🏻
on April 29, 2024
Posted by: Kakashi1999
[This review was collected as part of a promotion.] I love the ai on the new samsung phone it's a masterpiece ,samsung keeps developing Surpassing all devises
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 29, 2024
Posted by: Sticks26
[This review was collected as part of a promotion.] Samsung did it again. Great phone. Love all the new tech including the amazing pictures and the samsung AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
my samsung
on April 29, 2024
Posted by: nordis
[This review was collected as part of a promotion.] i love my samsung galaxy because it is so easy to manuever...i can easily down load apps and it updates on its own if i forget to set a time...i love that this phone has the ability for me to create ai...
Value
5
Written by a customer while visiting Samsung US