Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,801 Reviews)
Rating breakdown 16,801 reviews
5 Stars
14,533
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Samsung S24 Ultra: A Stunning Revelation
on April 29, 2024
Posted by: EarthlyFauna
[This review was collected as part of a promotion.] Let me start by saying, the Samsung S24 Ultra is hands down one of the best smartphones I've ever owned & has exceeded my expectations in almost every way possible.
First off, the display is absolutely gorgeous with its vibrant colors and crisp details. Plus, the 4K resolution makes every picture pop, whether I'm snapping photos or viewing them on the screen.
Performance-wise, this phone is a beast. It handles everything I throw at it with ease and with its powerful processor and ample RAM, lag and slowdowns are practically non-existent.
Now, let's talk about the camera. Wow. The quad-camera setup on the S24 Ultra takes photography to the next level. Whether I'm capturing landscapes, close-ups, or portraits, the level of detail and clarity is truly impressive.
Battery life is another area where the S24 Ultra shines. I'm a heavy user. Despite this, the phone easily lasts me through a full day of use, and fast charging means I'm never stranded with a dead battery for long.
Now, onto the one issue I've encountered: the text messaging app occasionally deletes sent/received photos without warning on its own. While it hasn't been a dealbreaker for me, it's definitely something Samsung should address in future updates.
Overall, despite this minor hiccup, I couldn't be happier with my Samsung S24 Ultra. It's a powerhouse of a phone that delivers on all fronts, from design to performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Insane Upgrade!
on April 29, 2024
Posted by: Trav0921
[This review was collected as part of a promotion.] I upgraded from the Galaxy Note 20 Ultra 5G and WOW! What an upgrade!
The camera itself was worth the upgrade. Comparing photos taken from each phone side by side is night and day.
The battery life was never typically an issue, but i can see a slight improvement on battery life. Same with the speed, never really was an issue, but the s24 Ultra is definitely noticeably faster.
The camera itself was worth the upgrade. Comparing photos taken from each phone side by side is night and day.
The battery life was never typically an issue, but i can see a slight improvement on battery life. Same with the speed, never really was an issue, but the s24 Ultra is definitely noticeably faster.
If you're coming from a phone around the same age as the Note 20 Ultra, it is absolutely worth it to upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Issues with Device
on April 29, 2024
Posted by: Thomas
[This review was collected as part of a promotion.] First one stopped recognizing the fingerprint reader. Second one had less than 2 months and already have pink pixel down right side of screen very annoying.
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hello there Thomas,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your honesty as we strive to provide the best products on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor, take a look at "Samsung phone is not recognizing fingerprints" to help resolve what you may be experiencing with your device. If there are pink lines or small dots on your screen, they could be stuck or dead pixels. "Pink lines or dead pixels on Galaxy phone or tablet's display" is a great troubleshooting resource to review to help resolve what you have described to be experiencing with your display. If you would like additional assistance after reviewing the resources that have been provided, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S24 Ultra. We appreciate your honesty as we strive to provide the best products on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Your phone's fingerprint sensor provides a convenient and secure way to unlock your phone and keeps your personal information safe. If you are having trouble using your fingerprint sensor, take a look at "Samsung phone is not recognizing fingerprints" to help resolve what you may be experiencing with your device. If there are pink lines or small dots on your screen, they could be stuck or dead pixels. "Pink lines or dead pixels on Galaxy phone or tablet's display" is a great troubleshooting resource to review to help resolve what you have described to be experiencing with your display. If you would like additional assistance after reviewing the resources that have been provided, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
https://www.samsung.com/us/support/troubleshooting/TSG01001485/
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding Phone!
on April 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] It is the best phone I have ever owned. I am a heavy technical user and use my device to stream music and videos everyday. I also use my phone for business and run various video conferencing and chat software platforms. The advanced AI functionality is great and the phone is fast and easy to use. The battery lasts all day and part of the next with heavy usage. I love the camera and advanced screen features that automatically adapt to ambient light levels. I would highly recommend this phone to anyone in the market for a new device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente phone. The best that money can buy
on April 29, 2024
Posted by: Rafaelvs
[This review was collected as part of a promotion.] Super-Powerful: It's like having a tiny supercomputer in your pocket, with lightning-fast performance for everything you do on your phone.
Super-Vision Camera: It captures photos and videos so clear and stunning, it's like having a professional photographer with you all the time.
Super-Sharp Display: The screen is like a window to another world, with colors so vibrant and details so crisp, it's like magic every time you look at it.
Super-Long Battery Life: It keeps going and going, like the Energizer Bunny, so you can use it all day without worrying about running out of power.
Super-Stylish Design: It's sleek, it's stylish, and it's sure to turn heads wherever you go. It's not just a phone, it's a fashion statement.
Super-Smart Software: Galaxy AI t's like having your own personal assistant, with smart features and customization options to make your life easier and more fun.
Super-Secure: It keeps your personal info safe and sound, with advanced security features like facial recognition and fingerprint scanning.
Super-Connected: It's part of a big family of apps, services, and accessories, so everything works together seamlessly for the ultimate user experience.
Put it all together, and you've got the S24 Ultra – the superhero of smartphones, ready to save the day and make your life easier, more fun, and more fabulous than ever before!
Super-Vision Camera: It captures photos and videos so clear and stunning, it's like having a professional photographer with you all the time.
Super-Sharp Display: The screen is like a window to another world, with colors so vibrant and details so crisp, it's like magic every time you look at it.
Super-Long Battery Life: It keeps going and going, like the Energizer Bunny, so you can use it all day without worrying about running out of power.
Super-Stylish Design: It's sleek, it's stylish, and it's sure to turn heads wherever you go. It's not just a phone, it's a fashion statement.
Super-Smart Software: Galaxy AI t's like having your own personal assistant, with smart features and customization options to make your life easier and more fun.
Super-Secure: It keeps your personal info safe and sound, with advanced security features like facial recognition and fingerprint scanning.
Super-Connected: It's part of a big family of apps, services, and accessories, so everything works together seamlessly for the ultimate user experience.
Put it all together, and you've got the S24 Ultra – the superhero of smartphones, ready to save the day and make your life easier, more fun, and more fabulous than ever before!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing
on April 29, 2024
Posted by: Halfnut420
[This review was collected as part of a promotion.] Love the device it works greqt use ot for calls texts
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the features on this phone.
on April 29, 2024
Posted by: Flowershopgirl88
[This review was collected as part of a promotion.] I use my phone for work as well as personal. Since I need to take a lot of pictures, record and edit this phone is great for that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone.
on April 29, 2024
Posted by: Tmiller
[This review was collected as part of a promotion.] This phone is awesome. I like everything about this phone.
Value
5
Written by a customer while visiting Samsung US