Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,801 Reviews)
Rating breakdown 16,801 reviews
5 Stars
14,533
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great Phone
on April 29, 2024
Posted by: SandyC
[This review was collected as part of a promotion.] I love everything about this phone. I take alot of pictures and the AI functions are exciting. I can remove and replace objects in a photo. I like have the stylist that comes with it. The price is expensive and that's my only issue. The screen is vibrant and easy on the eyes. I love the AR studio. I wish I could change how the avatars move and wish they had available new songs for it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
good phone
on April 29, 2024
Posted by: J0SHVA
[This review was collected as part of a promotion.] i use my phone for mobile work and streaming tv. it does the job well. the galaxy ai is pretty handy as well. the picture quality is decent but the google pixle pitures are better, but the s24 ultra has better preformance which is why i chose it over other phones on the market.
its a good phone overall but i miss my note 20
its a good phone overall but i miss my note 20
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Another great device
on April 29, 2024
Posted by: Mikek1
[This review was collected as part of a promotion.] This phone is a solid performer. I enjoy the battery life and performance of this phone. I use it for pictures and organizing my life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Buggs on many apps.
on April 29, 2024
Posted by: Gysmesi
[This review was collected as part of a promotion.] I traded my s22 Ultra to s24 ultra.Expected a huge change but didnt happen.Its been a while since release day so the buggs should be fixed by now.I was more happy with my s22 Ultra to be honest.
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Aloha Gysmesi,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your sincerity as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having any details available regarding what you may be currently experiencing with your Galaxy S24 Ultra and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S24 Ultra. We appreciate your sincerity as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without having any details available regarding what you may be currently experiencing with your Galaxy S24 Ultra and without being able to ask you any follow up questions to clarify what you have shared with us; I suggest reaching out to Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone in all ways
on April 29, 2024
Posted by: Luma08
[This review was collected as part of a promotion.] Great phone in all ways, it's amazing how works even you didn't know or need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone going
on April 29, 2024
Posted by: KEYP12
[This review was collected as part of a promotion.] I really really enjoying this phone.
From the pictures to the fast activating apps.....the Camera is by far the best in the business
From the pictures to the fast activating apps.....the Camera is by far the best in the business
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 29, 2024
Posted by: DexJam
[This review was collected as part of a promotion.] This phone does everything I need from beautiful pictures to great streaming quality when I watch movies. The screen size is perfect to watch movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A beast of a device!
on April 29, 2024
Posted by: vbarada
[This review was collected as part of a promotion.] I thought there was no way to improve the S23 Ultra but here we are. S24 Ultra construction is more solid. New Titanium Violet color is gorgeous. The increase in brightness is welcome for YouTube and Netflix watching. Performance is flawless on every app. Galaxy IA feature are really helpful for everyday tasks. Definitely recommend it!
Value
5
Written by a customer while visiting Samsung US