Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Galaxy S24
on July 22, 2025
Posted by: Love2strean
[This review was collected as part of a promotion.] Love my galaxy. Super fast, I use it for everything as if it were a mini laptop. Movies and everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than advertised
on July 22, 2025
Posted by: Twiitch
[This review was collected as part of a promotion.] This device has been and felt as premium as advertised. There has been so many pros to this phone and my only gripe is the sharp corners and honestly I miss the edge glass but oh well still a grat phone especially with updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 22, 2025
Posted by: Gemini76
[This review was collected as part of a promotion.] Galaxy AI is great. I have always loves the picture quality. Now it's better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
What samsung to get in this day and age
on July 23, 2025
Posted by: OfficialSamsungFan
[This review was collected as part of a promotion.] The galaxy s24 ultra is a really good phone to use today because it has a large battery, it can use galaxy ai efficiently and fully uses all its design and core features to offer a seamless user experience
Value
4
Response from Samsung USBy R&R Team, July 24, 2025
Hey OfficialSamsungFan, thank you for your feedback on your Samsung Galaxy S24 Ultra. We love hearing that you have found such a range of uses for your device, and that it meets all of your needs. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Love like the Note 8
on July 23, 2025
Posted by: Saphira
[This review was collected as part of a promotion.] I was a diehard Note 8 lover and was sad when it was decommissioned but discovered the S24 Ultra. Like the features and I noticed how great photos and movies were while attending a preschool graduation. I was able to zoom onto the little one from the last row of the auditorium and get great pic shots and video. I have just started using Galaxy AI and find it helpful, convenient and actually fun
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on July 23, 2025
Posted by: Jman1968
[This review was collected as part of a promotion.] This Samsung Galaxy S24 Ultra is outstanding. The cameras are the best out there and the AI makes web browsing or finding information so much easier. I never knew AI was so useful already just in smartphones. Screen is beautiful, processor is ultra fast. Gaming is smooth, fast and seamless. Android is getting better with each new update. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great performance but sometimes overheats when gam
on July 23, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use the phone for mobile gaming and it works incredibly well but due to performance settings it may overheat.
Value
4
Response from Samsung USBy R&R Team, July 24, 2025
Hello Omarssikins, we appreciate you sharing your experience of your Samsung Galaxy S24 Ultra with us. We are happy tohear that you are overall pleased with the usage of your device, and we would love to help you with the temperature of your device. We have provided a link to an article to help you troubleshoot this experience at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Excellent Device
on July 23, 2025
Posted by: GalaxE
[This review was collected as part of a promotion.] I use my Galaxy S24 Ultra to take hugh quality photos and videos. My S24 Ultra is essential to successfully sync with 3rd party apps crucial to my side hustles. It's also clutch when gaming and staying connected through social media. Now, by utilizing Galaxy AI, I'm able to elevate my everyday experiences across the board. The Galaxy S24 Ultra is a stellar device and I highly recommend the Galaxy S product line to everyone.
Value
5
Written by a customer while visiting Samsung US