Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
A powerhouse phone that truly delivers
on July 20, 2025
Posted by: SparkelReen
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S24 Ultra for a few months now, and I can confidently say it's the best smartphone I've ever owned. From the moment I unboxed it, the premium design and build quality stood out. The titanium frame not only looks sleek but feels incredibly solid in hand — a definite step up in durability.
The display is nothing short of stunning. The 6.8" Dynamic AMOLED 2X screen is ultra-bright, vibrant, and fluid with its 120Hz refresh rate. Whether I'm watching YouTube, editing photos/videos, or gaming, everything looks smooth and immersive.
Performance-wise, it's a beast. The Snapdragon 8 Gen 3 chip handles multitasking effortlessly, and I haven’t experienced a single hiccup, even with demanding apps. Battery life is also impressive — it easily lasts me all day with heavy usage, and fast charging gets me back to 100% in under an hour.
What really blew me away, though, is the camera system. The 200MP main sensor captures breathtaking detail, and the zoom capabilities are next-level. Whether it's a wide landscape or a faraway subject, this phone delivers crisp, vibrant shots every time. And dont forget the insane 100x zoom, its a lot more clear than the previous Ultra phone even at 100x zoom.
The Galaxy AI features are surprisingly useful — I’ve used live translation and note summarization more than I expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone works great but has recently stopped fast ch
on July 20, 2025
Posted by: Billburn76
[This review was collected as part of a promotion.] Phone works great AI as super helpful to find things that you can't remember their names for
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hi there Billburn76, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are happy to hear that you have found so much enjoyment in using the features of Galaxy AI to quickly and easily search for information. We have provided a link to the Samsung Support Team to offer assistance with the charging speed you mention experiencing. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Performance and Sleek Design
on July 20, 2025
Posted by: Morsalin
[This review was collected as part of a promotion.] I’ve been using this Samsung device for a few weeks now, and I’m truly impressed. The display quality is outstanding with vibrant colors and smooth responsiveness, making everything from videos to browsing a joy. The performance is fast and efficient. even with multiple apps running, there’s no lag. The battery life is excellent and easily lasts a full day of heavy usage.
What I appreciate most is the thoughtful design. feels premium in hand and the user interface is intuitive and clean. Samsung has clearly put a lot of attention into user experience and it shows in every detail.
Overall, this device has exceeded my expectations. I highly recommend it to anyone looking for a reliable and high-quality smartphone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera, battery, power
on July 20, 2025
Posted by: EdenCEden
[This review was collected as part of a promotion.] My battery lasts multiple days on a single charge with normal usage.
I love the variety and depth of camera features from taking selfies to landscape pictures.
Galaxy AI has been very helpful with creating call transcripts to review later and circle to search to find exactly what I'm looking at.
Samsung forever.
I love the variety and depth of camera features from taking selfies to landscape pictures.
Galaxy AI has been very helpful with creating call transcripts to review later and circle to search to find exactly what I'm looking at.
Samsung forever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is fantastic! The camera is amazing!
on July 20, 2025
Posted by: Lindsmiles
[This review was collected as part of a promotion.] My phone is amazing! All the things are wonderful from the camera to now the Galaxy AI to help me out!
I get so many and I mean SOOOO many compliments on my pictures! Granted i am so photographer, and I take the majority on my phone since my camera was stolen. Newborn, maternity etc!
So happy that I have zero issues with this 24 ultra! Can't wait for the next update!!
I get so many and I mean SOOOO many compliments on my pictures! Granted i am so photographer, and I take the majority on my phone since my camera was stolen. Newborn, maternity etc!
So happy that I have zero issues with this 24 ultra! Can't wait for the next update!!
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hey Lindsmiles, thank you for your feedback on your Samsung Galaxy S24 Ultra. We couldn't be happier to hear that you have such an amazing experience with your device, and finding the camera so amazing for your usage needs. We have provided links to resources to help you with additional features of Galaxy AI for photo and video editing. We have also shared a link to the Samsung Support Team to offer additional assistance if you ever have questions about any of your devices. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Long lasting battery
on July 20, 2025
Posted by: Spiritualchaos
[This review was collected as part of a promotion.] This phone is absolutely amazing and Ai is bringing information and many things together and set up multiple options
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device has a great camera
on July 21, 2025
Posted by: Lunchbox427
[This review was collected as part of a promotion.] I use my s24 for work, gaming and streaming. It is very user friendly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI and stylus
on July 21, 2025
Posted by: Diku2025
[This review was collected as part of a promotion.] A Game-Changer Since Day One!
I've been using the stylus ever since the first Galaxy Note, and I still love it just as much today. It's incredibly versatile—perfect for jotting down notes, sketching ideas, signing documents, or navigating with precision on the go. The S Pen truly sets Samsung apart. Huge thanks to Samsung for keeping this brilliant feature alive and better than ever! Galaxy AI Is My Personal Assistant!
Ever since I started using Galaxy AI, it feels like I have a smart, free secretary in my pocket. It streamlines my daily routines, saves me time, and makes everything feel effortless. Samsung really took productivity to the next level!
I've been using the stylus ever since the first Galaxy Note, and I still love it just as much today. It's incredibly versatile—perfect for jotting down notes, sketching ideas, signing documents, or navigating with precision on the go. The S Pen truly sets Samsung apart. Huge thanks to Samsung for keeping this brilliant feature alive and better than ever! Galaxy AI Is My Personal Assistant!
Ever since I started using Galaxy AI, it feels like I have a smart, free secretary in my pocket. It streamlines my daily routines, saves me time, and makes everything feel effortless. Samsung really took productivity to the next level!
Value
5
Written by a customer while visiting Samsung US