Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Galaxy s25
on July 18, 2025
Posted by: Sweetums
[This review was collected as part of a promotion.] Overall is a great phone. Nice sze to fit in hand and to share screen. The features are great quality. I always recommend Samsung phone last long and has strong built structure. Galaxy AI is also a plus and interesting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s24 Ultra is a Must have, here's why
on July 18, 2025
Posted by: Ishymoto
[This review was collected as part of a promotion.] Making the switch to the Galaxy S24 Ultra? Buckle up—this phone’s a rocket! The Snapdragon 8 Gen 3 for Galaxy makes everything lightning fast—apps, games, multitasking—all smoother than my best dance moves.
Ready for some AI wizardry? Real-time translation in calls means I can finally gossip with my international friends and pretend I’m a secret agent. Circle to Search is like magic: spot something cool, circle it, get answers—it’s actual wizard stuff! Even my photo edits are on point; if I make a selfie look this good, you know there’s AI in action.
Now let’s talk camera: 200MP is no joke. My night shots? Sharper than my comebacks. That zoom is so crisp, I can spot my neighbor’s cat from five blocks away. Recording in 8K? Spielberg, watch out.
The 6.8-inch AMOLED screen is a visual feast—vivid, bright, and covered in Gorilla Armor, so it laughs in the face of scratches. The battery is a champ, powering through my day with fast charging for a speedy boost. And the S Pen? It’s my pocket-sized sidekick for quick doodles and killer notes.
Whether you’re snapping, streaming, or multitasking like a boss, the S24 Ultra brings the fun. Techies and casual scrollers alike—this phone’s got your back!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 18, 2025
Posted by: Cdixon
[This review was collected as part of a promotion.] Great phone. Clear screen and smooth scrolling. Camera light could be a little brighter. Great customization.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Phone I Trust As A Visual Artist
on July 18, 2025
Posted by: nvr2ndguesshess
[This review was collected as part of a promotion.] I have always used the Galaxy Phone for my last two to three phones, because the camera is so versatile, with great functionality and incredibly friendly user interface and features. I try to avoid using most "Galaxy AI" features when possible, due to its environmental impact, but this phone takes incredible pictures, is great for gaming, drawing, hangman while waiting for entrees, and my favorite feature is the "food" setting, obviously - which as a bartender, chef, and party planner, always comes in handy! Check out some of my recent shots attached!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s24 ultra
on July 18, 2025
Posted by: Betrue2you
[This review was collected as part of a promotion.] I use my phone everyday, hooked to my car for the music blasting lol. I use it for streaming movies and TV shows during the day and some social media accounts in the afternoon. I love Samsung phones that is all I have owed for thw last 10 years or longer.
I have used it to scan papers in for work and for personal use and also send to the printer for printing. I usually never have problems doing any of that so im super glad I have my samsung and dont ever see myself changing.
I have used it to scan papers in for work and for personal use and also send to the printer for printing. I usually never have problems doing any of that so im super glad I have my samsung and dont ever see myself changing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
S24 Ultra! Not worth the mone/Don't Buy
on July 18, 2025
Posted by: StormyStar
[This review was collected as part of a promotion.] S24 ultra has the new ai technology. Does same as Google. Asking way to muxj for this phone. This is the worst phone I've ever had. Hardly has signal, always freezing, spen was not with it. I would give anything to have the phone I really want, but this one drained me. I have never spent this much money on myself nor a phone. My other phone was 10 years old. Hated this phone since day one. Was supposed to be able to return thos and get the phone I originally wanted when it came back in stock. Still waiting.Side buttons for power and volume havealso been stuck down. Phone is supposed to be purple, but cant tell. Phone was supposed to be brand new but I don't think it was.
Value
1
Response from Samsung USBy R&R Team, August 5, 2025
Hi StormyStar, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how important your phone is to you, and we would love nothing more than to assist you in having the intended functionality with your device. We have provided links to articles to help you with the connection and freezing you mention experiencing with your device. We have also provided a link to the Samsung Support Team to assist you with the missing accessory and any additional questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful & Refined
on July 18, 2025
Posted by: Sparxsjam
[This review was collected as part of a promotion.] The Samsung S24 Ultra has exceeded my expectations. The display is incredibly vibrant and sharp, making everything from videos to games look stunning. The camera is a major highlight detailed, sharp, and great in low light. I’ve taken some of my best phone photos with it.
Performance is smooth no matter what I’m doing, from multitasking to gaming. The battery easily lasts all day, and the S Pen has become surprisingly useful for quick notes and editing.
It’s a large phone, but the size works well for productivity and media. Overall, the S24 Ultra feels like a true flagship, powerful, polished, and packed with features I actually use every day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on July 18, 2025
Posted by: Strawberrylover127
[This review was collected as part of a promotion.] The specific apps and gestures for the s pen are good for a digital artist that wants to be able to create without needing too many different devices. I also really enjoy being able to run heavy games without the phone lagging or heating up. Lastly the editing features in the gallery app help making editing photos easier without the need of several apps.
Value
5
Written by a customer while visiting Samsung US