Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,801 Reviews)
Rating breakdown 16,801 reviews
5 Stars
14,533
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
S24 Ultrareview
on July 17, 2025
Posted by: Gigi71
[This review was collected as part of a promotion.] As with all my Samsung devices, I am absolutely loving this S24 Ultra. The camera is excellent but I am still trying to figure out some of the settings and the Night Sky camera. The only thing I would change would be putting the S pen back on the right side, otherwise it is another great product! I have enjoyed the new AI experience, it is making things so much easier for me!
Value
4
Response from Samsung USBy R&R Team, July 17, 2025
Hey there Gigi71, thank you for sharing your experience of your Samsung Galaxy S24 Ultra with us. We are so happy to hear that you are enjoying capturing all of your life moments with the camera of your device, and finding it to be so spectacular. We have provided al ink to the complete manual for your device to discover additional capabilities. We have also shared a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product it never fails me.
on July 17, 2025
Posted by: AmyCat76
[This review was collected as part of a promotion.] I use my device for streaming podcasts, music radio, and TikTok.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samgsung A24+Ultra
on July 17, 2025
Posted by: CSUTT82
[This review was collected as part of a promotion.] This device is the absolute best in all areas and ways! 10 out of 10! Galaxy AI is super amazing hands down! We use this phone for streaming, games, work and etc.. Definitely a keeper! And super durable as well. I personally have dropped it on to floors at high distance and have yet to damage which is an A+++. Performance and speed is top notch! Love it! The camera is to perfection!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone. Stylist is the so easy.
on July 17, 2025
Posted by: Misticpeach
[This review was collected as part of a promotion.] Pros and cons to new AI. Latest upgrade is not my favorite . overall I still love this phone
Value
4
Response from Samsung USBy R&R Team, July 17, 2025
Hi there Misticpeach, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We know that updates to the software that appear and function differently than previous software can come with a bit of a learning curve that can initally cause frustration. We have provided a link to the complete manual for your device to assist you with this discovery. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 17, 2025
Posted by: Jvmess
[This review was collected as part of a promotion.] Love this and all Samsung products.
Ill always go with Samsung compared to other providers
Ill always go with Samsung compared to other providers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Android Girl Always
on July 17, 2025
Posted by: Ddsbabys
[This review was collected as part of a promotion.] Been a android user for over 20 yrs I absolutely love all the free features it offers and the sound and quality is above expectations. I use mine for music, movies, games and so much more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life, 100x zoom camera is awesome
on July 17, 2025
Posted by: ohsocali
[This review was collected as part of a promotion.] All the ai features are fun, easy to use, and work great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy Bluetooth connection, awesome picture.
on July 17, 2025
Posted by: Indian
[This review was collected as part of a promotion.] Easy Bluetooth connection, awesome picture taking, even when there was the eclipse I was able to zoom very close. Great features for contacts and uconnect.
Value
5
Written by a customer while visiting Samsung US