Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best camera features and powerful phone
on July 14, 2025
Posted by: CoachT
[This review was collected as part of a promotion.] S24 ultra has been the best ever phone. Excellent camera resolution and so many options that many digital cameras don't even have. Photo and Video editing is amazingly simple and fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has really great features
on July 14, 2025
Posted by: rg1978
[This review was collected as part of a promotion.] Galaxy AI Gemini feature is amazing! I use my device for work. I also stream a lot of context. I've owed my device for over a year and I haven't had any issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
If you want to live your life your way Go Galaxy
on July 14, 2025
Posted by: IMTATTOOSHAWNC
[This review was collected as part of a promotion.] There is not one person that I have convinced to switch from the forbidden fruit to galaxy . be creative , be entertained ,be the next best thing ,be you ,be Galaxy !!!! It's your world communicate in it a way that only you could and you should be amongst the leaders and welcome the followers . This is what innovation is all about . As tech changes your phone will follow built to grow built to be better every day designed to except change under your control. Dont be a victim of imitation be part of innovation. SAMSUNG GALAXY THE FUTURE IS CALLING YOU .PICK UP AND EXPERIANCE THE FUTURE OF YOU !!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but ..
on July 14, 2025
Posted by: ZaleCat
[This review was collected as part of a promotion.] I hate the AI not going to lie and the front camera ia absolutely terrible especially on video chat calls, very dark and grainy unflattering quality. But mostly everything else about this phone is pretty good. But it does tend to get laggy even with 512gb memory. Phones need better faster multi tasking abilities and processors. Often freezes, or just bugs out. The mic is not too good when speaking on calls with the speaker on. They have a hard time hearing me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Over all a great strong phone for disabled person
on July 14, 2025
Posted by: Scorpiogoddess71
[This review was collected as part of a promotion.] So because of my disability its a great strong sturdie phone for me cause I have to wear it around my neck an it gets banged around alot have been helpful even more with the pen access cause my hand slightly paralyzed nice size screen as well works for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery
on July 14, 2025
Posted by: LadyJane
[This review was collected as part of a promotion.] Great battery power. Ai, photos, operation overall..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product have the best and greatest features
on July 14, 2025
Posted by: KYANN18
[This review was collected as part of a promotion.] "I'm loving my S24 Ultra, thanks to Galaxy AI, streaming is seamless! The AI-powered features like auto-adjusting video quality and stable connectivity make binge-watching my fave shows a breeze. Plus, the large screen and crisp display make it feel like I'm at the cinema. Galaxy AI truly elevates my streaming experience! 📺💻".
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone but could be tougher
on July 14, 2025
Posted by: Towman
[This review was collected as part of a promotion.] Phone is fast and does everything it needs to, only issue is from it being in my back pocket amd me sitting on it the frame is tweaked, I only weigh 150lbs it shouldn't have bent like that
Value
4
Response from Samsung USBy R&R Team, July 15, 2025
Hey Towman, we are grateful for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are finding this device to be fast and capable of handling so many daily tasks for you. We have provided a link to the Samsung Support Team. These experts can help you review any and all options for repair and provide assistance with selecting the best possible protection for your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US