Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,801 Reviews)
Rating breakdown 16,801 reviews
5 Stars
14,533
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Ease of use
on July 12, 2025
Posted by: BeedaBBG
[This review was collected as part of a promotion.] I love the Samsung series of phones. I have had each one of them starting with the Note 5. I am not a smart phone expert, but the Samsung phone has made me feel like a pro.
From the editing of pictures, to the ease of arranging your apps, this phone or should I say series is it for me!
One of the best things about this phone for a "photo head" like myself, is being able to take pictures with my pen! I love the pen! And of course, the magic eraser feature, yes please!
I have had many opportunities to get different phones, but no way! Not only will I not switch, I also dont trade in! I keep them because I love them!
From the editing of pictures, to the ease of arranging your apps, this phone or should I say series is it for me!
One of the best things about this phone for a "photo head" like myself, is being able to take pictures with my pen! I love the pen! And of course, the magic eraser feature, yes please!
I have had many opportunities to get different phones, but no way! Not only will I not switch, I also dont trade in! I keep them because I love them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great screen, Camera performance needs improvement
on July 12, 2025
Posted by: Venkata
[This review was collected as part of a promotion.] Galaxy AI helps me by summarizing news related to finance or technology. It helps even if there are ads on the screen. I really am awestruck by the AI editor in gallery. It simply is amazing. I also love how the call assist helps me translate calls even if I call to some Mexican restaurants this must feature. And the circle to search and the keeping with unparalleled android updates is seriously appreciated. I got upset when the one ui 7 got delayed but the update was really worth it. Hope there won't be any delays on software updates in the future. Ai select is so thoughtful for daily use select text or phonumbers or location address from images. Creating notes with voice recorder is a seriously useful tool helping in daily m and m's.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast and addictive interface
on July 12, 2025
Posted by: FaisalMunir
[This review was collected as part of a promotion.] I have been using this phone for more than a year, and I love its live AI-assisted call translation feature. Its picture quality is amazing and it never disappoints you.
Thank you, Samsung. Galaxy AI is super fast and brings the relevant information at one click.
Thank you, Samsung. Galaxy AI is super fast and brings the relevant information at one click.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is well made.
on July 12, 2025
Posted by: WinterMomma66
[This review was collected as part of a promotion.] This is my second Samsung phone. I've been able to download songs with no problem and also view YouTube videos and watch numerous movies, TV shows with easy. I'm able to use an app. named Zedge and get wonderful wallpaper, ringtones...etc. This phone has worked very well for me. The AI is new for me so far it's great, I'm in the learning phase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply the best, even after 4 years!
on July 12, 2025
Posted by: IrvineS24
[This review was collected as part of a promotion.] 4 years passed and still this phone is one of the best in the market!
From battery to the camera, it's powerful processing capability, the network and of course the screen size.
From battery to the camera, it's powerful processing capability, the network and of course the screen size.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've had yet
on July 12, 2025
Posted by: MamaJW
[This review was collected as part of a promotion.] This phone has been absolutely wonderful for everything. I am not a big fan of AI in general so I don't use Galaxy AI much or at all intentionally anyways, it pops up on its own sometimes though which must be a glitch because there's nothing else that would explain it. Also have recently had some call issues but that's probably on the side of MSP where my husband is an inmate currently and it only happens during high call volume hours so the last hour hour and a half of call time available to them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for kids
on July 12, 2025
Posted by: Mommylove
[This review was collected as part of a promotion.] Personal use, movies, social media, music, games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smoothest phone experience I have used yet
on July 13, 2025
Posted by: ItsVatsug
[This review was collected as part of a promotion.] Great phone! Would definitely recommend to someone who is looking for a bright screen for movies on the go. Also this is a great device to game on
Value
5
Written by a customer while visiting Samsung US