Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Ultras have always been the best
on July 12, 2025
Posted by: MrMcAllister
[This review was collected as part of a promotion.] That's all I use is the samsung galaxy phones! The S24 has been one of the best phones I have used! everything worked great very good materials and felt heavy and sturdy which I like! And now I just got the S25 Ultra yesterday, so we'll see how this problem works out. But it's so far so good!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S23 Ultra Review
on July 12, 2025
Posted by: Pebblypoo
[This review was collected as part of a promotion.] Great phone and camera. Wish the night mode worked better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my samsung S25 Ultra
on July 12, 2025
Posted by: Annaboo
[This review was collected as part of a promotion.] I love my Samsung Galaxy S24 Ultra ! The camera is AMAZING, but my favorite thing about it is definitely Galaxy AI, I never realized how much I used it till I lost my phone for a whole weekend. I almost had a mental breakdown it was crazy, but it only made me appreciate it more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice Phone
on July 12, 2025
Posted by: Hossam
[This review was collected as part of a promotion.] This phone is great and worth the money. The only problem that I am shocked about is the battery capacity. As my battery drains very quickly, I don't know why.
Value
3
Response from Samsung USBy R&R Team, July 14, 2025
Hey Hossam, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S24 Ultra with us. We are so happy to hear how much you are enjoying the enhanced capabilities of your device, and finding it so useful for you every day. The design of this device and the intelligent battery should adjust automatically after a short period of usage, based on your specific consumption habits. We have provided links to a few troubleshooting guides if this is not your experience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful easy to use
on July 12, 2025
Posted by: aunie01
[This review was collected as part of a promotion.] I love the features of my phone.The look easy to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The phone to get when you miss the note
on July 12, 2025
Posted by: SHAMGOD
[This review was collected as part of a promotion.] The s24 ultra is the phone it get when you miss the note line up a phones comes with the s pen great cameras and a ton of other features to use so many that you might forget.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely LOVE this phone!!!
on July 12, 2025
Posted by: Pinkie1437
[This review was collected as part of a promotion.] I absolutely LOVE my phone. I got my Galaxy S24 ultra about a year ago & I haven't had any issues with it at all. I love the amount of space it has & it's overall a really great phone. I love the A.I. system u put in it cuz it's very helpful in many ways. I use my phone for practically everything like gaming, streaming, listening to music, watching movies, social media & anything else u could think of. I DEFINITELY WOULD RECOMMEND IT TO EVERYONE!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra, this phone is exemplary!
on July 12, 2025
Posted by: MusicalMik
[This review was collected as part of a promotion.] I use Galaxy AI to help me draw pictures and it's amazing! I have never had a problem with this phone, it's got all the power I need to last the entire day, and then some. Plus it also has super fast charging 2.0 capabilities which means I charge at phenomenal speeds. It's great for school and recording notes in class and even transcribing those notes for me. Paired with the Galaxy Buds3 Pro and the Galaxy Watch 6 Classic, it's like perfect harmony. I couldn't have picked a better phone, I love my S24 Ultra
Value
5
Written by a customer while visiting Samsung US