Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,801 Reviews)
Open Ratings Snapshot
Rating breakdown 16,801 reviews
5 Stars
14,533
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
The Best AI and Cameras Ever!
on July 11, 2025
Posted by: John316
[This review was collected as part of a promotion.] I love AI because it's very helpful, fun and easy to use. It's the FUTURE and I love it. The cameras are so crisp and clear and distinctive. This phone ROCKS!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
❤️LOVE-IT ❤️
on July 11, 2025
Posted by: NCviaDEviaNJ
[This review was collected as part of a promotion.] I am in total love with Samsung phones, I started off with a S5 NOTE and never turned back! I have the versatility to FaceTime regardless if it's an iOs system. I can control my Samsung TV's, Blu-Ray player, and SoundBar! I love that I have the option of watermarking ALL of my pics(it includes date & time of pic taken). I can also take selfies & not have to touch my phone, I just say "cheese"! I will NEVER get any other device but a Samsung S-series phone! I have had a Samsung since 2004!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has excellent cameras
on July 11, 2025
Posted by: Megga56
[This review was collected as part of a promotion.] I love the availability of AI, especially when I'm in the park and see flowers that I don't know, so I use the AI feature to identify them. As a Netflix subscriber, I love streaming movies on the device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Been a blast of a phoen
on July 11, 2025
Posted by: GeoSnipes
[This review was collected as part of a promotion.] Has been an instrumental part in day to day life. Galaxy AI eases the workload as it know just when to be involved.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Me gusta su cámara.
on July 11, 2025
Posted by: Ninamaria017
[This review was collected as part of a promotion.] Mi celular es muy bueno, pero el sistema de micrófono se daño. Ahora las personas apenas me escuchan cuando les hablo.
Lo uso para el diario y para mi trabajo. En general es un buen telefono..
Tener AI es una gran herramienta. Aun no sé utilizarla mucho para aprovechar todo su potencial. A pesar de ello la uso para obtener traducciones, buscar información, familiarizarme más con el idioma inglés entre otras cosas.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Missing things
on July 11, 2025
Posted by: Maamatofive
[This review was collected as part of a promotion.] I can not find where I can add the alphabet, on the side of contacts to be able to go right to the letter needed
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is great!
on July 11, 2025
Posted by: Micdrop
[This review was collected as part of a promotion.] The S24 Ultra is truly a marvel of modern technology, seamlessly blending top-tier performance with elegant design. The stylus experience is nothing short of phenomenal, offering precision and responsiveness that make note-taking and sketching a delight. The display is a feast for the eyes, with vibrant colors and sharp details that make every image and video come to life. Speaking of images, the camera system captures crisp, stunning photos that rival professional quality. The integration of AI enhances the user experience in subtle yet impactful ways, making the phone intuitive and efficient. Overall, the S24 Ultra stands out as a flagship device that truly delivers on all fronts, making it a joy to use in every aspect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S24 U easy to use
on July 11, 2025
Posted by: Leothebest
[This review was collected as part of a promotion.] I have my estimate for Ultra for quite some time now I've been using it for my daily for doing school work class work regular work as being in a job where I'm always traveling and going to school at the same time that's 24 Ultra has helped me a lot into either uploading PDFs or making PDFs while on the go so I wouldn't have to take out my computer of course there's only for a quick PDFs and quick typing the AI also helps a lot in supporting on the go students and either service members also
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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