Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,801 Reviews)
Rating breakdown 16,801 reviews
5 Stars
14,533
4 Stars
1,769
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
S24 Ultra is an incredible phone
on July 7, 2025
Posted by: Dnysus
[This review was collected as part of a promotion.] I was so excited and interested for all the Galaxy AI features to come out with this phone. All the features for call translation, text translation, photo editing and call transcription make this phone a power house. The S pen makes it perfect for when I have to sign things and send them to someone, being able to plug the phone into a monitor and use Dex to have a desktop experience makes it great when traveling. Long battery life means I don't have to stress and worry about running out when I have a long day away from a charger. The camera system on this phone is great too, everytime I go out with people they want me to take the photos because they look so good and same with videos they look so sharp. The S24 ultra has not disappointed me at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever used
on July 7, 2025
Posted by: joon16244
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is, in my opinion, the most well-balanced phone in every aspect.
Camera: Absolutely outstanding. I recently went to a concert with some friends—everyone else had phones from different brands, but I had the Galaxy Ultra. After the show, we all compared our photos and videos, and everyone agreed the Ultra delivered the best quality by far. I was blown away by how clear and vibrant everything looked, even in low light. I couldn’t be happier with the results.
Performance: I’ve used phones from various brands and multiple models within Samsung as well, and the S24 Ultra’s performance has been incredibly satisfying. No lag, no glitches—it’s been smooth all the way. I'm not a heavy mobile gamer, but for the occasional games I do play, it handles everything effortlessly.
AI Features: I’ve been genuinely impressed by the Galaxy AI tools. Sometimes I catch myself thinking, “Wait, it can do that?” I use the built-in AI to summarize articles and information without needing GPT or any third-party apps. It’s fast and accurate. Also, the AI photo editing—like removing unwanted objects—is shockingly seamless. It really feels like magic.
Beyond what I’ve mentioned, I’ve been happy with so many other small things that add up to a great experience. Honestly, I usually switch phones pretty often, so the fact that I’ve stuck with this one for so long says a lot. I'm truly impressed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product in all Aspects
on July 7, 2025
Posted by: FPJGALAXY
[This review was collected as part of a promotion.] In late 2019 with the S10 Plus I started loving Samsung, I heard of Samsung before, at the beginning I didn't like it because of peers, but when I bought my first galaxy I was surprised by the innovation of the moment, I was fascinated. When I got the S24 Ultra I was more satisfied about the device becuase it was balance in everything, from basics like camera, battery, statics, to the technical parts like ram, software, and refresh rate. I definitely loved it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best phone I've ever had!
on July 7, 2025
Posted by: GalaxyLife4ever
[This review was collected as part of a promotion.] Between the all new Galaxy AI and all the features including camera, productivity and seamless performance, I'm am sppechless! I have used the AI to create 3D models for my printer and I have took clear photos of the moon with the 100x zoom. This phone is very fast and so productive! I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone
on July 7, 2025
Posted by: Enaaaaa
[This review was collected as part of a promotion.] Galaxy ai is super useful feel like I have a personal assistant. It is also nice to use Ai to photoshop the days of uploading photo online for small edits are over. I also like the thin and sleek design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S24 Ultra is by far the best phone!
on July 7, 2025
Posted by: TheycallmeD
[This review was collected as part of a promotion.] From business use to personal use the S24 Ultra covers it all with ease! Sleek and durable design with awesome features like Galaxy AI and Gemini assistant, the built in stylus, make this phone stand out among competitors! The galaxy S series is the way to go for any use! You wont regret purchasing one in my opinion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So good I bought 2 more.
on July 7, 2025
Posted by: Arisa013
[This review was collected as part of a promotion.] I love my Galaxy S24 Ultra so much I got my spouse and teen one too. They are used for everything from gaming to scheduling. I love all the options I have with this phone. The Galaxy AI is a great option if you want to use it, and I love that they don't make it mandatory! The camera was a huge selling point for me, as I take 4k videos, which look fantastic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is one of the best phones I've ever had
on July 7, 2025
Posted by: Saturnhimself22
[This review was collected as part of a promotion.] This phone has replaced my laptop for school and it functions a lot better too. The Galaxy AI on the device is good too and has helped me search for things without the need to open chrome, it also helped me search for songs too
Value
5
Written by a customer while visiting Samsung US