Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Overheating
on July 4, 2025
Posted by: M4ri4n4018
[This review was collected as part of a promotion.] I like the phone but I think it can still improve, I love de features of the gemini AI which is very useful anytime I want to translate something or find something I saw in the web or social media. I play video games very often in the phone, I'd say almost all the week during 2 hours and I've noticed it doesn't overheat which is really good since the game I play needs a really good processor.
The phone does present overheating sometimes when I restart it or when I'm exposing it to high temperatures which is normal since it doesn't last more than 5 minutes but I've noticed that every time I try to use the camera when the phone is overheated, the quality and the details of the image are really low, other than that is a very good resolution in the pictures and is always really detailed.
The phone does present overheating sometimes when I restart it or when I'm exposing it to high temperatures which is normal since it doesn't last more than 5 minutes but I've noticed that every time I try to use the camera when the phone is overheated, the quality and the details of the image are really low, other than that is a very good resolution in the pictures and is always really detailed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My phone has many great features!
on July 4, 2025
Posted by: Love2havefun
[This review was collected as part of a promotion.] I couldn't be happier with my phone. Starting with the AI access, this phone has changed my use completely. The many features I have make my life and use much easier. Keeping track of my meetings, appointments and events is just one of the many features that I use everyday. The applications I am able to use are amazing. My camera is one of the features I love the most. I am able to capture and share all my memories in a speedy time! This phone has many capabilities that can apply dirrently to each person, but I would recommend it in a heart but!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and furious
on July 4, 2025
Posted by: MichaelZ
[This review was collected as part of a promotion.] Performance-wise, the Snapdragon 8 Gen 3 chip handles everything effortlessly. Whether it’s multitasking, gaming, or editing photos, the S24 Ultra stays fast and cool. Battery life is impressive too — easily lasting a full day with heavy use.
The camera system is phenomenal. The 200MP main sensor captures unbelievable detail, and the improved zoom lenses deliver sharp, vibrant shots even from far away. Night mode is vastly improved too — low-light photos look natural and noise-free.
One of the standout features for me is Galaxy AI. From real-time translation to advanced photo editing suggestions, it genuinely boosts productivity and creativity
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra !
on July 4, 2025
Posted by: SamsungRoxx
[This review was collected as part of a promotion.] Great phone, I use it for work, streaming movies, playing games, social media it does it all effortlessly and fast, not heavy at all and the camera is phenomenal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phones features.
on July 4, 2025
Posted by: Bdon99
[This review was collected as part of a promotion.] The Galaxy AI capabilities are fantastic and seemless. I've used it over 100 times to identify flowers, products or even do live translations while traveling abroad. Love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on July 4, 2025
Posted by: Beautifulgirl
[This review was collected as part of a promotion.] I love my phone and I love how it takes pictures at night
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really good device
on July 4, 2025
Posted by: Marmalade
[This review was collected as part of a promotion.] The Galaxy AI phone offers impressive capabilities, particularly in its camera performance. This device effectively meets user needs, providing a suite of outstanding features. Its multitasking capabilities are beneficial for both professional and recreational activities. The text enhancement function is a frequently utilized feature. A potential area for improvement is the battery life degradation observed after approximately one year of use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
best all rounder phone
on July 4, 2025
Posted by: Sonpreet
[This review was collected as part of a promotion.] I have been using this device for a year and had many decives from Samsung as well my entire house hold uses Samsung phones, Tv, washer dryers, tablets and we love the samsung ecosystem it has improved a lot orlver the years and it has become a masterpiece in the phone industry and hold a very strong share in the world as is to date. im planning to upgrade to the s26ultra on launch for all 4 of my family members and cant wait to see what new features in the hardware and software we will see soon in the end of this year. love you samsung
sonpreet singh a very happy customer
Value
5
Written by a customer while visiting Samsung US