Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Samsung Galaxy S24 Ultra – Smarter Than I Expected
on June 30, 2025
Posted by: TechJC
[This review was collected as part of a promotion.] I’ve been using the Galaxy S24 Ultra for a few weeks now, and I can honestly say it’s the best phone I’ve owned. The design is premium, the screen is stunning, but what really surprised me is how useful Galaxy AI has been in my day-to-day life.
I do a lot on my phone—gaming, streaming, working, and just relaxing with movies—and this phone handles everything effortlessly.
For gaming, it’s super smooth. I play games like Genshin and PUBG, and the AI seems to help optimize things in the background—less heat, better frame rates, and longer battery life without me tweaking any settings.
When I’m streaming videos or watching movies, the AI boosts brightness and sound depending on the content or lighting. Even older YouTube videos look better with the upscaling.
For work, Galaxy AI is a life-saver. I use it to summarize meeting notes, transcribe audio, and even translate calls in real-time. The writing assist feature helps polish my emails and messages too—it feels like having a smart editor built-in.
Overall, the S24 Ultra is fast, smart, and just easy to use. Galaxy AI isn’t a gimmick—it actually makes a difference. If you’re someone who uses your phone for everything like I do, this is a solid upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hands down this is the Best phone ever
on June 30, 2025
Posted by: LadyLuvforlife
[This review was collected as part of a promotion.] Samsung S24 Ultra Review – A Powerhouse for Work and School
The Samsung S24 Ultra is hands down the best phone I’ve ever owned. I use it daily for both work and school, and it exceeds my expectations on every level. Whether I'm juggling documents, video calls, or research on the go, the performance is smooth, fast, and reliable. The battery life easily gets me through a full day of multitasking without needing a recharge.
The display is stunning—crisp, bright, and perfect for reading textbooks, editing presentations, or streaming lectures. I also love the S Pen; it’s incredibly useful for note-taking during class or jotting down ideas during meetings. The camera is top-tier too, capturing professional-level photos and videos, which comes in handy for both personal and academic projects.
Overall, the S24 Ultra has become my all-in-one productivity tool. It’s sleek, powerful, and packed with features that make it feel like a true upgrade. If you're looking for a phone that can keep up with your busy life, this is the one to get. I absolutely love the Galaxy AI feature. I am thinking about upgrading to the S25 but I think I'll wait until it's necessary.
Thanks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good device. No issues.
on June 30, 2025
Posted by: Kaylea
[This review was collected as part of a promotion.] I use my device for texting social media and games. I also have use the eye ball search with personal photos. AI is helpful when I need help with a professional text or statement. Overall, things work well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A worthy upgrade
on June 30, 2025
Posted by: S24UltraEnjoyer
[This review was collected as part of a promotion.] I was a bit skeptical when I heard the s24 line would be focusing on AI. In my experience focus on one area tends to be a detriment to the areas you already know and love. However, when it was time for me to upgrade I decided to continue with the Galaxy AI powered s24 ultra. I am pleased to report that every feature I used my phone for previously is not only still available but now runs smoother.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All the features that you'll ever need in a phone
on June 30, 2025
Posted by: Rmhany
[This review was collected as part of a promotion.] A Glimpse into the Future: My Experience with Galaxy AI
Samsung's push into AI with Galaxy AI has truly impressed me. I've been using it for a while now, and it's clear this isn't just a gimmick; it's a genuine step forward in how we interact with our smartphones.
One of the standout features for me has been Circle to Search. It's incredibly intuitive and convenient. No more switching apps or typing out lengthy queries. Just a quick circle, and I get instant, relevant information. It's a game-changer for quick lookups, whether I'm trying to identify a landmark in a photo or find out more about a product I saw online.
Live Translate has also been surprisingly useful. While I haven't used it for deep conversations, for quick interactions when traveling or communicating with non-native speakers, it's been invaluable. The real-time translation during calls is particularly impressive, bridging communication gaps effortlessly.
The enhancements to productivity tools, like the Note Assist for summarizing and formatting notes, have also streamlined my workflow. It saves a significant amount of time and helps keep my thoughts organized. Similarly, the Transcript Assist for voice recordings is a fantastic addition, making it much easier to review meetings or lectures.
What I appreciate most about Galaxy AI is how seamlessly these features are integrated into the existing user experience. They don't feel like add-ons; they feel like natural extensions of the phone's capabilities.
Samsung's push into AI with Galaxy AI has truly impressed me. I've been using it for a while now, and it's clear this isn't just a gimmick; it's a genuine step forward in how we interact with our smartphones.
One of the standout features for me has been Circle to Search. It's incredibly intuitive and convenient. No more switching apps or typing out lengthy queries. Just a quick circle, and I get instant, relevant information. It's a game-changer for quick lookups, whether I'm trying to identify a landmark in a photo or find out more about a product I saw online.
Live Translate has also been surprisingly useful. While I haven't used it for deep conversations, for quick interactions when traveling or communicating with non-native speakers, it's been invaluable. The real-time translation during calls is particularly impressive, bridging communication gaps effortlessly.
The enhancements to productivity tools, like the Note Assist for summarizing and formatting notes, have also streamlined my workflow. It saves a significant amount of time and helps keep my thoughts organized. Similarly, the Transcript Assist for voice recordings is a fantastic addition, making it much easier to review meetings or lectures.
What I appreciate most about Galaxy AI is how seamlessly these features are integrated into the existing user experience. They don't feel like add-ons; they feel like natural extensions of the phone's capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Very nice phone
Except the battery but not bad
I'm waiting for the galaxy fold 7
Except the battery but not bad
I'm waiting for the galaxy fold 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone so powerful I use it a lot on my video
on June 30, 2025
Posted by: Kanochi
[This review was collected as part of a promotion.] Galaxy ai is the best that happened to this phone it so powerful that it can help you with pretty much whatever you need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great size and features
on June 30, 2025
Posted by: GalaxySlover
[This review was collected as part of a promotion.] Best phone I've ever had. I have always been a big fan of the S series. But this bone has been the best so far. It's worth the price.
Value
5
Written by a customer while visiting Samsung US