Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Samsung is the best!
on June 25, 2025
Posted by: Dave10
[This review was collected as part of a promotion.] Ine never had a problem with it. The Samsung AI is great too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 25, 2025
Posted by: Johnah456
[This review was collected as part of a promotion.] Galaxy AI is next Gen technology. Would definitely recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Totally satisfied
on June 25, 2025
Posted by: Ilovebrownie
[This review was collected as part of a promotion.] I write today, to let you know how pleased l am. This phone has helped alot! In my business. I run a small landscaping company. From taking notes to the great camera resolution. Fantastic!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone review
on June 25, 2025
Posted by: Krazyie
[This review was collected as part of a promotion.] Ai is great has a lot of features that will help you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product but could be better
on June 25, 2025
Posted by: JRS24ULTRA
[This review was collected as part of a promotion.] The Galaxy S24 Ultra shines as a top-tier device that's perfect for both professional use and everyday life. Its standout feature is the instant Galaxy AI functionality, which includes impressive real-time translation capabilities—an absolute game-changer for communication and the AI on the screen display for instance search!!
However, there’s still room for refinement. The rear camera would benefit from higher-quality optical lenses to fully match the Ultra's premium positioning. Additionally, the lack of pinch-to-zoom functionality on the front camera feels like a missed opportunity, especially for content creators and video callers. While the AI translation is fast and convenient, there's potential for it to become even more accurate with future updates.
Overall, the S24 Ultra delivers an excellent experience, but a few targeted improvements could elevate it from great to exceptional.
Value
4
Response from Samsung USBy R&R Team, June 25, 2025
Hey there JRS24Ultra, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are so happy to hear that you are so thrilled with the enhanced features and capabilities of your device. We appreciate you sharing the things and updates you would like to see in the future. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely the best phone on the the market
on June 25, 2025
Posted by: Martina
[This review was collected as part of a promotion.] I lost count with how many galaxy phones I've had in the last decade. One thing I do know is that I keep getting them! They are the BEST. I love the camera and all the little options they have to customize your phone. Most definitely recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera on this phone
on June 25, 2025
Posted by: OnlyMe
[This review was collected as part of a promotion.] I use my phone for all my pictures and videos of family and just life in general. It takes the best photos of any phone I have ever had. Went to a concert recently and the pictures were amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Some my favorite features,circle to search,AI
on June 25, 2025
Posted by: Samv07
[This review was collected as part of a promotion.] I am using s24 ultra since the launch event and i loved it.
There are lots of features I use in my daily life, like Circle to Search (to copy and paste or something I want to know about on social media without switching apps).
My second most favorite feature is Samsung DeX; it's my daily driver for doing Gmails and working on Excel. I have Galaxy Buds and a watch as well, and they are well synced to each other seamlessly.
Going towards AI, the photo assist and note assist are amazing compared to other company smartphones; the AI in Galaxy devices is on the next level, full respect.
I also love AI features integrated with the keyboard; my favorites are two: 1. the (writing style) option and 2. the (spelling and grammar) options. They both help me to write emails and chat in the correct form and with different styles, like in a polite way, a professional way, or a casual way as well.
There are lots of features I use in my daily life, like Circle to Search (to copy and paste or something I want to know about on social media without switching apps).
My second most favorite feature is Samsung DeX; it's my daily driver for doing Gmails and working on Excel. I have Galaxy Buds and a watch as well, and they are well synced to each other seamlessly.
Going towards AI, the photo assist and note assist are amazing compared to other company smartphones; the AI in Galaxy devices is on the next level, full respect.
I also love AI features integrated with the keyboard; my favorites are two: 1. the (writing style) option and 2. the (spelling and grammar) options. They both help me to write emails and chat in the correct form and with different styles, like in a polite way, a professional way, or a casual way as well.
I believe the S24 Ultra in the era of 2024 is the GOAT phone. All the features are packed in one legendary device.
Value
5
Written by a customer while visiting Samsung US