Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I am so happy with this phone and the quality
on June 18, 2025
Posted by: Denmark
[This review was collected as part of a promotion.] Galaxy ai is my favorite this has got to be the best phone I just order the 25 ultra and I can't wait to get it and explore new features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone.
on June 18, 2025
Posted by: BigTex
[This review was collected as part of a promotion.] The S phones are awesome and faster than the I phones. Would love to get new one every year but as a disabled veteran funds are limited. At least try one before you deny one
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 18, 2025
Posted by: Lauchalaloca
[This review was collected as part of a promotion.] Excellent overall and very user friendly. The camera is excellent and the features are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on June 18, 2025
Posted by: Meech32
[This review was collected as part of a promotion.] Galaxy AI presents a valuable resource, and its capabilities are highly appreciated.The features offered by Galaxy AI are proving to be incredibly useful across various applications. The innovative approach to problem-solving demonstrates a significant advancement in user experience. The efficiency and ease of use are particularly commendable aspects of this technology. It's evident that considerable effort has been invested in creating such a powerful tool. Overall, the impact of Galaxy AI is highly valued within the current technological landscape.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Features are inconsistent. Are great when working
on June 18, 2025
Posted by: Android3life
[This review was collected as part of a promotion.] Can be slow at times. Gemini forgets who she is and what she can do and just stops doing anything and I can't figure out why. My speech to text went away and I cant figure out how to add back. I'm a fast typer and I can't set keyboard up so that it's not hitting period each time I hit space
Value
4
Response from Samsung USBy R&R Team, June 19, 2025
Hey there Android3life, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We know how frustrating it is when your device is not operating as intended or expected. For the speed of your device our first recommendation would be to adjust the refresh rate in your settings app. You can do this under display and adjusting the motion smoothness from standard to adaptive. We have also provided a link to an article to help you maximize the speed if you continue to have this experience. We have also shared a link to the Samsung Support Team to offer assistance with the inconsistent or additional frustrations you mention. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great equipment
on June 18, 2025
Posted by: Dragoonflygirl25
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is an exceptional smartphone that sets a new standard for performance, design, and innovation. Boasting a sleek titanium frame and a stunning 6.8-inch QHD+ AMOLED display with a silky-smooth 120Hz refresh rate, it delivers an immersive viewing experience like no other. Powered by the cutting-edge Snapdragon 8 Gen 3 processor, the S24 Ultra handles multitasking, gaming, and AI-enhanced features with ease and remarkable speed. Its advanced quad-camera system, led by a 200MP main sensor, captures breathtaking detail in every shot, from ultra-wide landscapes to crisp nighttime portraits. With intelligent AI tools like real-time translation and photo editing, plus a massive battery that lasts all day, the Galaxy S24 Ultra isn’t just a phone—it’s a powerful, versatile companion built for the future.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is by far the best phone ive ever had
on June 19, 2025
Posted by: Shaneoo
[This review was collected as part of a promotion.] The phone is by far the best phone ive ever had every feature by far was beter then i thought it was great ram and memory bank
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the look and feel of this device
on June 19, 2025
Posted by: AirMar
[This review was collected as part of a promotion.] I like using the Galaxy AI on this device, especially the circle to search, Google and Gemini assistant, very useful and helpful for me.
Value
5
Written by a customer while visiting Samsung US