Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This phone is the best!
on June 16, 2025
Posted by: Repizo94
[This review was collected as part of a promotion.] Easy to use being a dad of 2 special needs Children super easy for them to both navigate.
All the endless possibilities you can do.
The picture quality is out of this world
Galaxy Ai is fun and easy to use.
All the endless possibilities you can do.
The picture quality is out of this world
Galaxy Ai is fun and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not as good as the 21
on June 17, 2025
Posted by: Cjwilliams42721
[This review was collected as part of a promotion.] This new phone offers some exciting advancements in technology. The design is sleek and modern, offering a comfortable grip. Many users have praised the vibrant display and improved processing speeds. It's understandable to appreciate certain features of a previous device. Exploring the camera settings and features may reveal some hidden potential.
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hi there Cjwilliams472721, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are so happy to hear how pleased you are with the features and capabilities of your phone. We have provided links to the full device manual and the Samsung Support Team to help you discover additional features that may offer similar functionality to previous devices, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
it is a good phone
on June 17, 2025
Posted by: bigdwn4475
[This review was collected as part of a promotion.] great using AI. Great all around phone. I use the phone anywhere in North America.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra > S25 Ultra
on June 17, 2025
Posted by: BWacho
[This review was collected as part of a promotion.] The aesthetic design of the 24 Ultra surpasses that of the 25 Ultra. Bluetooth S Pen functionality is a key driver of my usage.
This device demonstrates robust performance and excellent battery life, even after eighteen months of use.
I consider the S24 Ultra to be an exceptional device, excelling in display quality, camera capabilities, and overall performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product works great
on June 17, 2025
Posted by: Lovemoon
[This review was collected as part of a promotion.] Samsung IA is useful to create pictures.
Photos with the phone are also great
Photos with the phone are also great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is incredibly convenient with its user.
on June 17, 2025
Posted by: Violetgooding
[This review was collected as part of a promotion.] Galaxy AI is consistently impressive with how it edits, not only my photos and videos, but messages and even work emails!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone does everything you need and more.
on June 17, 2025
Posted by: John0267
[This review was collected as part of a promotion.] I use my phone daily and it's such a joy to use. It's a very reliable device with a beautiful display, amazing camera quality and great batter life. I also love the super fast charge feature, which is very clutch to have, especially if you're on the go and can't spare too much time to wait for a full charge. Overall, this phone does everything I want and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra Review
on June 17, 2025
Posted by: DresLuvsDa24U
[This review was collected as part of a promotion.] As someone who’s been a loyal Samsung user for years, I didn’t think the S24 Ultra could impress me this much – but it’s absolutely blown me away! From the sleek design to the powerhouse performance, this phone has truly raised the bar.
Design & Display:
First off, the display is jaw-dropping. The 6.8-inch Dynamic AMOLED screen is stunning, with vibrant colors, sharp details, and an incredibly smooth 120Hz refresh rate. Watching movies and playing games is a pure delight. The edge-to-edge design feels premium, and the phone fits comfortably in my hand despite its large size.
First off, the display is jaw-dropping. The 6.8-inch Dynamic AMOLED screen is stunning, with vibrant colors, sharp details, and an incredibly smooth 120Hz refresh rate. Watching movies and playing games is a pure delight. The edge-to-edge design feels premium, and the phone fits comfortably in my hand despite its large size.
Performance:
The S24 Ultra is lightning-fast, powered by the latest Snapdragon 8 Gen 3 chip. I’ve never experienced any lag, whether I’m multitasking, gaming, or streaming. Apps open instantaneously, and switching between them is a breeze. It’s truly a beast when it comes to performance!
The S24 Ultra is lightning-fast, powered by the latest Snapdragon 8 Gen 3 chip. I’ve never experienced any lag, whether I’m multitasking, gaming, or streaming. Apps open instantaneously, and switching between them is a breeze. It’s truly a beast when it comes to performance!
Camera:
The camera system is another highlight. The 200MP main sensor is phenomenal, capturing crisp, detailed photos even in low light. The zoom capabilities are out of this world – I can get close-up shots from a distance without losing detail. The 12MP ultrawide and 10MP telephoto lenses give you endless creative possibilities. Every photo looks
The camera system is another highlight. The 200MP main sensor is phenomenal, capturing crisp, detailed photos even in low light. The zoom capabilities are out of this world – I can get close-up shots from a distance without losing detail. The 12MP ultrawide and 10MP telephoto lenses give you endless creative possibilities. Every photo looks
The Samsung Galaxy AI has completely transformed my smartphone experience, making it feel more intuitive, personalized, and efficient than ever before. If you’ve ever wondered what the future of mobile technology looks like, it’s right here.
Value
5
Written by a customer while visiting Samsung US