Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great device, worth getting
on June 5, 2025
Posted by: Bookworm0485
[This review was collected as part of a promotion.] I absolutely love my S24 Ultra! I love the capabilities of the cameras on my ultra and the Galaxy AI has come handy a few times too! I am always impressed by the ways Samsung manages to improve with each new device they release.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 5, 2025
Posted by: Dreamygemini1
[This review was collected as part of a promotion.] I just love my Galaxy S24 Ultra. I upgraded from the Note 10 and it has everything that the Note had, just better. I watch shows on several streaming services, listen to music on Prime Music and SiriusXM. I have Microsoft Office apps on it, so I'm able to edit documents and rarely have to use my laptop. The screen is bigger than the Note 10 and it's crystal clear. I just love my S23 Ultra!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Love!!
on June 5, 2025
Posted by: Bamalama
[This review was collected as part of a promotion.] This phone model Is Ahhhhmazing!! I absolutely love it. The camera is phenominal .and the clearness is awesome!! This phone rocks. Thanks!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S24 ultra has many nice features that I use a lot.
on June 5, 2025
Posted by: stsanders
[This review was collected as part of a promotion.] I use my S24 for gaming mostly but I also use it to look for work
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use with one hand, large super fast displa
on June 5, 2025
Posted by: Jaehood
[This review was collected as part of a promotion.] New AI is great easy to use a s quick to reference. Seamless integration with Google & AI system. Fast and secure
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Phone I have ever owned
on June 5, 2025
Posted by: BlueEyes3
[This review was collected as part of a promotion.] I use this phone to do everything work, streaming videos, gaming, you name it, I use it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is absolutely amazing!
on June 5, 2025
Posted by: LAReyInMiami
[This review was collected as part of a promotion.] I use this phone for everything for finance for business for fun for gaming and streaming there's nothing this phone cannot do. The pictures are flawless. And the Galaxy AI is incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
24 ultra best phone ever, love the camera and batt
on June 5, 2025
Posted by: Maddmatt
[This review was collected as part of a promotion.] I love my samsung 24 ultra, sometimes I loose connection but I think that maybe more of a service issue than equipment.
Value
3
Response from Samsung USBy R&R Team, June 6, 2025
Hi there Maddmatt, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are overall pleased with the featuresand usage of your device. We have provided a link to a troubleshooting guide to assist you with the connection to your carrier at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US