Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This product has great features.
on June 3, 2025
Posted by: Chaparra94
[This review was collected as part of a promotion.] Before doing an upgrade on my phone i had the galaxy s10, which i enjoyed alot
i was hesitant on doing the upgrade because my phone worked completely fine. But now that i did the upgrade from an s10 to an s24 ultra i dont regret it at all. The feature of tapping the credit card on the back of the phone to activate is amazing. And saying answer phone on incoming calls is very helpful. Also bieng able to edit photos such as erasing unwanted objects in images and making picture collages is great.
i was hesitant on doing the upgrade because my phone worked completely fine. But now that i did the upgrade from an s10 to an s24 ultra i dont regret it at all. The feature of tapping the credit card on the back of the phone to activate is amazing. And saying answer phone on incoming calls is very helpful. Also bieng able to edit photos such as erasing unwanted objects in images and making picture collages is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on June 3, 2025
Posted by: skyrunnergto
[This review was collected as part of a promotion.] Well I'm going to talk personally and not in what people say, for me it's been the best phone I have ever had, since it's very fast, it has many functions in addition to AI, it makes it much easier, it has an extraordinary camera and quite good and subtle functions
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have had so far.
on June 3, 2025
Posted by: MrMurchEP
[This review was collected as part of a promotion.] The Galaxy AI works well when you want a quick answer to a question that you can understand about even complex subjects. The circle to search function is the absolute best. Now you can just search something you see in a picture in just a few seconds. It works really well for clothing and parts for things in particular. I find my self pausing videos so I can search a single frame using circle to search. It has introduced me to entertainment I didn't know about by giving suggestions. I am very happy with my S24 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra review
on June 3, 2025
Posted by: DSilva
[This review was collected as part of a promotion.] User friendly. Takes amazing photos. Keeps me organized easily. Able to store payments. Galaxy AI feature is awesome. Ask anything and it provides thorough answers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S24 ultra review
on June 4, 2025
Posted by: Tricky
[This review was collected as part of a promotion.] I've been using the Galaxy S24 Ultra for a few months now, and it’s honestly the most powerful and versatile phone I’ve ever owned. Whether it's for entertainment, productivity, or everyday tasks, this device constantly exceeds expectations.
Streaming, Gaming, and Entertainment
First off, the 6.8" QHD+ AMOLED display is absolutely stunning. I use my S24 Ultra daily for streaming Netflix, YouTube, and sports apps like ESPN—and the clarity, color depth, and 120Hz refresh rate make everything feel immersive and smooth. Watching movies on this screen almost feels like having a pocket-sized theater.
As a casual gamer, I also appreciate the Snapdragon 8 Gen 3 processor. Whether I’m playing Call of Duty Mobile or Genshin Impact, everything runs flawlessly with zero lag. The phone doesn't overheat, even during extended gaming sessions, and the battery life holds up surprisingly well.
Work and Productivity
I work in construction as a contractor, and I use the Galaxy S24 Ultra for everything from scheduling and video calls to scanning blueprints and taking job site photos. The built-in Galaxy AI features have been a major upgrade to my routine. I use the AI-generated summaries and transcription tools for meetings and notes—it saves so much time. Even editing photos with Galaxy AI has been incredibly helpful when I need to annotate or highlight project details.
Samsung DeX has also been a surprise favorite. Being able to connect to a monitor and use my phone like a desktop has bee
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love This Phone!
on June 4, 2025
Posted by: LaniEH
[This review was collected as part of a promotion.] This is the first Samsung Device I have used. I was with another mobile phone brand and got tired of having to update every few years, so I switched over to Samsung. So far the performance is amazing and the adjustment period was very smooth. Now I have features that I can't imagine going without, like the split screen and the pen. It's so nice being able to write with the pen and having the fine tip, so I don't accidentally click anything with big fingers. It's also fun that the phone pen just so happens to work on my Samsung tablet as well! The split screen is so nice for making plans, because I can have a video call open on one side and my calendar pulled up on the other, to see my availability. The "clear all" feature for app notifications is a life saver, because sometimes I don't know where to go in the app itself to clear it. "Clear all" takes care of it so I don't have to keep seeing the notification. One of the best features though has been the camera ID feature. It's so awesome using the photo of an item to look up what something is, especially for shopping. I see something cool and use the camera to tell me what it is and where to get it. My room has never looked better! I am absolutely loving the phone and am now a dedicated Samsung afficionado!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Powerhouse for Work, Play, and Creati
on June 4, 2025
Posted by: Shroomtop
[This review was collected as part of a promotion.] As a full-stack developer and power user, the Galaxy S24 Ultra has completely transformed my daily workflow and digital lifestyle. The performance is unrivaled—apps launch instantly, and even heavy multitasking is effortless thanks to the ultra-fast processor and massive RAM.
Productivity:
I run code editors, remote terminals (Termux/Zsh), and full desktop environments right on my phone. The S Pen is a game-changer for quick notes, sketching out UI ideas, and marking up screenshots. Samsung DeX lets me use my phone as a true desktop—perfect for working anywhere.
I run code editors, remote terminals (Termux/Zsh), and full desktop environments right on my phone. The S Pen is a game-changer for quick notes, sketching out UI ideas, and marking up screenshots. Samsung DeX lets me use my phone as a true desktop—perfect for working anywhere.
Content Creation & Streaming:
The 200MP camera is unreal for both photography and 8K video. I stream, edit, and share content on the go. The display is vibrant and crystal-clear for movies, gaming, and reading. Battery life easily lasts all day, even with heavy use.
The 200MP camera is unreal for both photography and 8K video. I stream, edit, and share content on the go. The display is vibrant and crystal-clear for movies, gaming, and reading. Battery life easily lasts all day, even with heavy use.
AI & Automation:
AI-powered features like voice transcription, live translate, and photo editing actually save me time every day. Integration with my smart home and cross-device Samsung ecosystem is seamless.
AI-powered features like voice transcription, live translate, and photo editing actually save me time every day. Integration with my smart home and cross-device Samsung ecosystem is seamless.
Impact:
The S24 Ultra isn't just a phone—it's my entire office, creative studio, and entertainment center in my pocket. It helps me stay ahead, automate everything, and maximize productivity wherever I am.
The S24 Ultra isn't just a phone—it's my entire office, creative studio, and entertainment center in my pocket. It helps me stay ahead, automate everything, and maximize productivity wherever I am.
Highly recommend for anyone who needs performance, reliability, and next-gen features in one device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Pulls through on extras, honestly too much phone.
on June 4, 2025
Posted by: MenaceToSobriety
[This review was collected as part of a promotion.] I use my device for graphic designing, NFC payments, on the go routing, music playing, Galaxy AI, Bluetooth connect, android auto gaming. I have been a huge fan of the stylus since the note series and honestly is the only reason I chose this phone. My stylus does not stick inside the phone i can click it in and out multiple times and it stays on the outside of my phone. Is has a fuzzy tip with minimal use, the phone screen is HUGE. Maybe this is a specific quality you want- I thought I would, I thought it'd be good for gaming. Wow was I WRONG I have LARGE hands for a woman they surpass the size of many men-- not proud-- but it doesn't matter I am stretching with all my might to reach the other side of the screen with my thumb, to go back, to text and not drive ... It makes it even MORE dangerous. The phone weighs down my pants, I can't fit it inside my purses or it fills up my purse so much I can't fit anything else?! So far it has been EXTREMELY durable I have dropped this phone probably thousands of times, no exaggerating. I have a double layer case with outer aluminum casing so it might be the reason my phones still going. But I have always had a problem with the voicemail, I have tried to call Verizon everything, I cannot get my voicemail setup and it is very annoying & hard to deal with. The battery seems to go to 10% from 90% in about 3 hours, qi charging overheats my phone, I cannot get a quick charge to save my life unless I have a $45 block & a $30 cord.
Value
3
Response from Samsung USBy R&R Team, June 5, 2025
Hello MenaceToSobriety, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are pleased to know you have had an overall good experience with this device for graphic design, on the go payments, gaming, and listening to your music. We have provided a link to an article to help you with the optimal chargers for the charging speed you are seeking. We have also shared a link to an article to help you maintain the optimal temperature of your device. We have also shared links to troubleshooting guides to help you maximize the battery life of your device. We have lastly shared a link to the Samsung Support Team if your frustrations continue or you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US