Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
Needs SD storage.
on June 2, 2025
Posted by: BringbackSDStorage
[This review was collected as part of a promotion.] Galaxy Ai is fine and all but it doesn't replace the SD card storage feature removed. Add the SD storage card spot back otherwise my next phone will not be a samsung.
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S24 Ultra. We understand how important being able to expand the storage of your device. We have provided a link to the Samsung Support Team if you would like assistance with the setup of cloud based storage expansion options. This feature has the added benefit of being able to access from any of your Samsung devices in your ecosystem. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This is the best product what i used
on June 2, 2025
Posted by: Felix94
[This review was collected as part of a promotion.] I use it for daily use to see things for games or to see things that I can do with this phone like using Samsung Dex or Smart Things. It is the best phone I have ever had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone, minor updates from previous
on June 2, 2025
Posted by: xcm24x
[This review was collected as part of a promotion.] Phone is high quality, great features, good solid build. But updates from previous year are minor, almost imperceptible. Iterations are becoming more and more marginal.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for Everything!
on June 2, 2025
Posted by: Jaytee
[This review was collected as part of a promotion.] Product is simple, fast, fits perfectly in my hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product its great
on June 2, 2025
Posted by: Janetla
[This review was collected as part of a promotion.] Mention “Galaxy AI” in your review of a qualifying device and/or upload an original photo or video with your review for an additional entry. Please make sure photos and videos are created by you and do not contain any third party copyrighted media.
Tips for a great photo or video:
• Show your device(s) in use with family-friendly images and audio.
• Show the entire device(s) in your photo or video and how it complements your lifestyle.
Tips for a great photo or video:
• Show your device(s) in use with family-friendly images and audio.
• Show the entire device(s) in your photo or video and how it complements your lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S24 has awesome features
on June 2, 2025
Posted by: wfcbc3
[This review was collected as part of a promotion.] Galaxy AI is so helpful for alot of every day tasks.
I use it to search travel and leisure destinations.
I use it to search travel and leisure destinations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 24 Ultra
on June 2, 2025
Posted by: Deandra
[This review was collected as part of a promotion.] I absolutely love my phone, especially the camera. It takes great photos with different picture features. I've been in the galaxy(Samsung) family for years. I don't see myself changing over. Love the emojis too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, the latest upgrade makes it greater
on June 2, 2025
Posted by: MeralP
[This review was collected as part of a promotion.] The upgrades with Galaxy AI have made a great phone even greater. AI has made former mundane tasks as easy as pie without the hassle of contacting an outside source or expert for advice. I have found the information from Galaxy AI to be accurate. So many more tasks are at your fingertips, without having any appreciable degradation of the phones battery or performance. Well done!
Value
5
Written by a customer while visiting Samsung US