Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This has yet been the best phone ever
on April 5, 2025
Posted by: Anewlife
[This review was collected as part of a promotion.] I love the read aloud of any screen. I love the phone itself as a while. I will be sticking with Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is unbelievable
on April 5, 2025
Posted by: Stircrazy62
[This review was collected as part of a promotion.] Everybody is amazed with all the features of this phone the camera is so clear and incredible i have so many pictures and videos so clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seemless transitions
on April 5, 2025
Posted by: Metalheadz001
[This review was collected as part of a promotion.] Seemless transitions through the apps, very vivid screen, best camera thus far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 Ultra is sound
on April 5, 2025
Posted by: TCarter
[This review was collected as part of a promotion.] This is a great phone. The S Pen is the best now. All the new features that are available from the pen to the A.I. technology on it. I haven't had a problem with it freezing and the start up is always quick.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best samsung phone I've owned
on April 5, 2025
Posted by: Bobbydigital
[This review was collected as part of a promotion.] Best overall phone in my opinion. It's got a great battery that last all day great looking display even under sunlight with zero lag when switching between apps. Really high premium feel and it's an android I love to customize with galaxy themes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Display is best
on April 5, 2025
Posted by: Lucifer
[This review was collected as part of a promotion.] Performance is good.
Video watching experience is good.
Video watching experience is good.
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Hello there, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We love that you are so pleased with the performance of this device, and finding it so useful for your streaming purposes. We have shared a link to the Samsung Support Team to offer their expertise if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great all around phone best in market s24 ultra :)
on April 5, 2025
Posted by: Anonymous
from New mexico
Expertise:Expert
The best phone I've had since the note 20 ultra man I miss the note 20 ultra I've had all the note phones in the passed. But this s24 ultra is beast super fast and amazing camera amazing s pen. I was trying to buy one for my brother but you guys are out of stock.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Hi there Hoss Padilla, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We love hearing that you are so pleased with the usage and amazing capabilities of your phone and loving the usage of the S Pen. We hope you'll reach out to us again in the future any time you have questions, or want to provide additional thoughts about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 5, 2025
Posted by: OnlyMe83
[This review was collected as part of a promotion.] I use my Samsung for personal and games . Love it.
Value
5
Response from Samsung USBy R&R Team, May 21, 2025
Hi there OnlyMe83, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We couldn't be happier to hear that you are so pleased with your new phone, especially for your gaming. We have provided a link to the full device manual to help you additionally discover features of your phone like Galaxy AI, and to the Samsung Support Team if you ever have questions. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US