Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Awesome buy
on March 27, 2025
Posted by: CoffeeQueen
[This review was collected as part of a promotion.] Awesome Awesome Awesome i love my new device very much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful phone
on March 27, 2025
Posted by: Rocky1234
[This review was collected as part of a promotion.] Love the pen, the shape of the phone is great. Better photos than my friends' iphones, app issues they have just don't happen on my s24U. Seamless actions across apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned!
on March 27, 2025
Posted by: 313Native
[This review was collected as part of a promotion.] Super fast reaction time changing apps and using media.
Top of the line camera, colors and clarity way above other brands.
Use multiple apps at once, no drag time or buffering.
Watch movies or TV at some point each day very smoothly.
Games runs easily with great graphics.
I'll definitely get this phone again.
Top of the line camera, colors and clarity way above other brands.
Use multiple apps at once, no drag time or buffering.
Watch movies or TV at some point each day very smoothly.
Games runs easily with great graphics.
I'll definitely get this phone again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love the camera and picture quality!
on March 27, 2025
Posted by: Samsunglover4ever
[This review was collected as part of a promotion.] There are so many nice things about the phone and one big thing is not only is streaming flawless but I've rarely had issues with connection. I can easily navigate thru apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great, I love Samsung phones.
on March 27, 2025
Posted by: MoeSamsung
[This review was collected as part of a promotion.] I love how easy this phone makes my life. I don't have to worry about nearly anything. Just the day, the phone alerted me to turn on the Data saver mode. I just love that. Seamless operation !!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on March 27, 2025
Posted by: Longtimegalaxycustomer
[This review was collected as part of a promotion.] This was an upgrade from. The S22+. I am glad that I chose this instead of waiting. Love the camera quality. Phone feels great in my hand. I was concerned that it may be too large but it is not. I also got used to and like the pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Es Un dispositivo excelente
on March 27, 2025
Posted by: Atlanta27
[This review was collected as part of a promotion.] Es un equipo de buen desempeño en todas sus funciones, es muy rápido, el almacenamiento es muy bueno, el rendimiento de la batería va de acuerdo al uso , realmente no alcanza las 8 horas si lo usas mucho , pero si es de uso normal tranquilamente te dura más de 12 horas , en resto de sus funciones tiene buen rendimiento general
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a little slow
on March 27, 2025
Posted by: Mike2dee
[This review was collected as part of a promotion.] It runs perfectly until about 40% and then gets super hot and sometimes runs very slow to where I have to turn my screen off for a a few minutes
Value
3
Response from Samsung USBy R&R Team, March 28, 2025
Hello Mike2dee, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand how frustrating it can be when your device does not align to your expectations and we would love to help you resolve the frustrations you mention experiencing with your device. We have provided links to resources below to help you with the temperature and speed of your device. We have also shared a link to the Samsung Support Team to help you if this experience continues or you have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US