Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,805 Reviews)
Open Ratings Snapshot
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Phenomenal
on March 24, 2025
Posted by: IncredaPig
[This review was collected as part of a promotion.] It's been a good 5 months so far with my s24 ultra. I've loved it. Came from a flip5 and it's been night and day. Cameras and screen both exceptional. I prefer not to use a screen protector and though the oleophobic coating wore off, the anti glare still works. Plus, the new glass makes it extremely scratch resistant. If I could, I'd rate 9/10 but since it's out of 5, it gets 5 stars!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone amazing me every day I find something a
on March 24, 2025
Posted by: Buford
[This review was collected as part of a promotion.] Everyday I come across a new feature to help me out with my life or task ot my health it's like the phone knows what I need
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Wonderful devide
on March 24, 2025
Posted by: JOKSTER00
[This review was collected as part of a promotion.] Iv had this s24 ultra for about a year now and I love it it's fast able to keep up with everything I do on it I absolutely love how it feels in the hand the screen resolution is amazing and it's color range is impressive for a smartphone I love this phone so much
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
this product is the best have ever use
on March 24, 2025
Posted by: noahly
[This review was collected as part of a promotion.] Best ever love samsung can't stop using anything samsung
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is very good 👍
on March 25, 2025
Posted by: RDSRDV
[This review was collected as part of a promotion.] Ease to use the best phone for me. It's not just simple but it's great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone everything you need is on this pho e..
on March 25, 2025
Posted by: Tusm28
[This review was collected as part of a promotion.] Great quality pictures and all of the above.. battery life is way better than the other phones out there
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This products unique box design looks fantastic
on March 25, 2025
Posted by: Woowoo
[This review was collected as part of a promotion.] Love how quick it is and responsive it feels the huge screen makes watching anything great love the circle to search and find the s pen for quick notes has been a feature I also use often aswell as the in screen fingerprint just feels so cool the camera quality is also the best I've seen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The phone is very reliable, fast and user friendly
on March 25, 2025
Posted by: AJNaqvi313
[This review was collected as part of a promotion.] The Samsung Galaxy S24 Ultra is a very fast, reliable and has a user friendly interface.
Easy to find stuff and easy to install apps.
It's PERFECT for users.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamMarch 25, 2025
Hi there AJNaqvi313, thank you for your feedback on your Samsung Galaxy S24 Ultra. We couldn't be happier to hear how pleased you are with the usage and features of your phone. We hope you have also found time to explore the features of Galaxy AI, and we have provided a link to your complete manual to assist you. We have also shared a link to the Samsung Support Team to offer additional assistance with any questions you may have as you continue using your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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