Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
A phone that exceeds my requirements
on March 23, 2025
Posted by: Alsabreman
[This review was collected as part of a promotion.] The cameras capability is outstanding. The battery lasts a long time. It's fast and the screens capability is sharp and fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall great phone!
on March 23, 2025
Posted by: Setdog740
[This review was collected as part of a promotion.] I cannot say enough about how much I like my Galaxy s24 Ultra. I am a big video gamer and it handles pretty much any game that I have thrown at it with ease. I've never had any issue with storage although I do maintain it regularly and remove things that I'm not using. But, I still have plenty of space and usually do not have to worry about installing something new when I want to. The camera is phenomenal. I am always getting compliments and hearing people say I wish my phone took pictures like that. The zoom is ridiculously good and the way it automatically adjust those long distance shots to make them better really comes in handy. The touch screen the feel of the phone the overall aesthetic is all very nice. It's thin and I like that, because I'm a front pocket carrying guy. If I had one complaint it would be that I wish it had the headphone jack still so that I could plug in headphones. I understand progress and Bluetooth or Wireless is great but as I said I'm a big time gamer, so when you're playing with wireless earbuds or a wireless headset there's still a little bit of delay with the sound and that's annoying. You can buy an adapter that connects with your charging port and it works okay I guess but I feel like it should have just stayed with the phone. But other than that I think the phone is great I would highly recommend it to anyone and even though I'm due for an upgrade I really don't want to because I really do like this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is totally amazing. Does everything
on March 23, 2025
Posted by: Shaysk888
[This review was collected as part of a promotion.] Is so easy to go from one window to the next and they have really simplified things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on March 23, 2025
Posted by: Samcham
[This review was collected as part of a promotion.] I have loved this phone so much I use the magic eraser every time for when i want to remove people from the background and it has worked amazingly, The battery life has also been very good lasting me the whole day and the display is amazing and vibrant and smooth and don't get me started with the cameras they are amazing it can do 100x zoom and have really good camera quality, their ui is also really good and simple to use and very customizable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 23, 2025
Posted by: Tpain2487
[This review was collected as part of a promotion.] To me this is one of the best phones that samsung has produced. The screen quality, camera and battery all last me an entire workday and then some. The speakers on the phone are great along with the s-pen. This will definitely be one phone id recommend to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Yet
on March 24, 2025
Posted by: Jermajesty08
[This review was collected as part of a promotion.] I absolutely love my S24 Ultra. The camera zoom and photo quality is incredible. Great phone that charges fast and holds the charge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This has all great features but battery does last
on March 24, 2025
Posted by: Skipper
[This review was collected as part of a promotion.] It has all great features but battery is lucky to last 12 to 24 hours
Value
3
Response from Samsung USBy R&R Team, March 24, 2025
Hi there Skipper, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you have found so many features of your phone that are an enhancement to your life. We would love to help you troubleshoot the battery life of your device and help you maximize your experience. We have provided a few links to troubleshooting guides to assist you with the battery of your device at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance and options available to resolve this matter if it continues. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So many great opportunities for use!
on March 24, 2025
Posted by: Mixtapemistake
[This review was collected as part of a promotion.] Smoother and sleeker than it's predecessors, I'm STILL learning things my phone can do, several months after buying it! I love how everything is so streamlined and easy to use, and so many features yet to be uncovered! Seamless actions across apps!
Value
5
Written by a customer while visiting Samsung US