Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,805 Reviews)
Open Ratings Snapshot
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Samsung Galaxy S24 Ultra
on March 17, 2025
Posted by: Shania
[This review was collected as part of a promotion.] I really love my new phone. This was definitely an upgrade from my Samsung Galaxy S10 that I have had for 5+ years! It has a great battery life, modern and useful features, seamless action across apps, as well as good screen resolution and size for playing games, videos or whatever my needs. The zoom and camera quality are also phenomenal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good phone and it works optimally. I love it.
on March 17, 2025
Posted by: Kayode1128
[This review was collected as part of a promotion.] Seamless the best phone in town. I love it more than what I was using before
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the camera
on March 17, 2025
Posted by: Deva2879
[This review was collected as part of a promotion.] I use my phone to take photos primarily. This camera is fantastic.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on March 17, 2025
Posted by: Jschultz
[This review was collected as part of a promotion.] I enjoy the new upgraded phone. It's my 5th Note and I wouldn't use anything else.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this device. Great features
on March 17, 2025
Posted by: Djarvie32love
[This review was collected as part of a promotion.] It loads fast and have know problems playing games. Pictures are very clear
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty Good Phone
on March 17, 2025
Posted by: Protomic
[This review was collected as part of a promotion.] I like everything about this phone, from the size, to the S Pen, to the Audio Eraser. A couple things I have had issues with is the S Pen. My previous phones didn't have this problem, but the S Pen on this phone, the clicking mechanism seemed to stop working. So now either my S Pen permanently sticks out of the phone, or it is stuck inside the phone and I have to bang on the phone to get it out. I also have watched my battery health fade very quickly over the last couple months. Overall, the phone has gotten me where I need to be, so I'm happy.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's great but missing some old charms
on March 17, 2025
Posted by: Sam4Life
[This review was collected as part of a promotion.] It's does everything seamlessly easy and quick. I've only ever scratched the surface of what the phone is capable of.
Just missing some of the old little things headphone jack and SD card slot
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buck for your money, Powerpacked Phone
on March 17, 2025
Posted by: CVarma
[This review was collected as part of a promotion.] One of the Best Phones in my lifetime, Solidly built and a power house,I dropped this phone many times and always sustained, not even a scuff on the display, Happy to be part of Samsung Family.
Ai options and Google integrations are ultimate, UI is very snappy and intuitive, 1 plus years of usage, still amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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