Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,805 Reviews)
Rating breakdown 16,805 reviews
5 Stars
14,536
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
It has great features big screen it's fast nice ca
on March 17, 2025
Posted by: Orlando2000
[This review was collected as part of a promotion.] Florida this features has great screen the memory I really love Aspen and it's fast and reliable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall the best phone I've had since my S21!
on March 17, 2025
Posted by: Phantom
[This review was collected as part of a promotion.] Used to have a S21 for years, until I finally decided to get the S24 Ultra, overall the futures are amazing compared to the the other models, from the camera to the screen everything is overall an amazing upgrade, and would definitely recommend it to anyone looking for a great phone!!.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My S 24 ultra,My beast
on March 17, 2025
Posted by: Ed2025
[This review was collected as part of a promotion.] Seamless activity across apps
Beautiful photos and videos like a pro
S pen is very useful
Streaming movies is joy
Beautiful photos and videos like a pro
S pen is very useful
Streaming movies is joy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone great battery
on March 17, 2025
Posted by: Moosedragon13
[This review was collected as part of a promotion.] The battery on this phone is unmatched and the galaxy family of apps is amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very useful.
on March 17, 2025
Posted by: Biezulbubbill69
[This review was collected as part of a promotion.] It's so smooth across all apps. I love it. It does everything I want and has everything I need. Samsung for life!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product is my best and first choice
on March 17, 2025
Posted by: Youcef
[This review was collected as part of a promotion.] I use this phone for work. It is easy to use, light and has good quality, especially in the photo quality. It is really a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great product, but battery life needs work.
on March 17, 2025
Posted by: Liquidtux
[This review was collected as part of a promotion.] As the title mentions, the phone is great. Fast, crisp, and beautiful to look at. The only downside would be the battery life. The S23Ultra had much more battery life than this product, but I guess there's a give and take.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hey there Liquidtux, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are happy to hear that you are finding the enhanced speed and appearance to be pleasant and helpful during your usage. We would love nothing more than to help you maximize the battery life of your device, and we have provided links to a few troubleshooting guides to assist you. We have also provided a link to the Samsung Support Team to help you if this experience continues or you have any questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
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Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Service good Performance
on March 17, 2025
Posted by: David77
[This review was collected as part of a promotion.] I have been using my Galaxy s23 Ultra for 2 years and it is working very good. It have a impressive storage. I work with multiple apps at the same time and it never stop working or freeze. Higley recommend for business uses or tasks. I have 2 profiles one personal and other for the work and it always works fine.
Value
5
Written by a customer while visiting Samsung US