Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Excellent
on March 17, 2025
Posted by: Hook83
[This review was collected as part of a promotion.] I absolutely love the camera and the power this phone has, I play Playstation with it and use it as my computer. Because this phone is so versatile I haven't used a computer since.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Image text translation future.
on March 17, 2025
Posted by: SpeedyXpress
[This review was collected as part of a promotion.] One of the best phones I've ever got, best options for camera also editing pictures plus the image text translation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Probably the best phone I ever had I love it
on March 17, 2025
Posted by: Nelia9725
[This review was collected as part of a promotion.] I love everything about the phone all the apps everything run great have no issues with it since I've had it and enjoy using it and I use it everyday it's really great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 IS MY FAVORITE PHONE
on March 17, 2025
Posted by: KingOnenOne
[This review was collected as part of a promotion.] I have had many of the different iterations of the galaxy notes and the Ultras and the S24 Ultra is my favorite. The Bluetooth pen is the greatest and the responsiveness of the phone is unmatched. I plan to never leave Samsung but the new 25 not having the pen Bluetooth is concerning and the reason I haven't upgraded. Let's make sure the 26 gets that back. #droidforlife
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera quality is impeccable
on March 17, 2025
Posted by: Avianamateurphotographer
[This review was collected as part of a promotion.] I like taking videos of the birds in my yard and the zoom and focus allows me to be all the way across the yard capturing like I'm inches from the birds capturing every movement with basically 4k quality. Amazed, will get a new one when this one begins to slow down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the camera
on March 17, 2025
Posted by: Tcarey1979
[This review was collected as part of a promotion.] The camera is the best feature w the zoom plus the size of screen and sound
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra great phone
on March 17, 2025
Posted by: Onwheels
[This review was collected as part of a promotion.] Absolutely, excellent phone, very durable, very reliable. Aw updates are eazy. I've had absolutely no problems with this phone. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My review
on March 17, 2025
Posted by: Review2024
[This review was collected as part of a promotion.] I like this phone however I do not like the camera the photos arr not as crisp as thay used to be.
Value
3
Response from Samsung USBy R&R Team, March 18, 2025
Hi there Review2024, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra. We are happy to hear that you are overall pleased with the usage of your phone. We have provided a link to an article to help you with the picture quality of your phone. We have also shared a link to the Samsung Support Team if this experience with the camera of your device continues. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US