Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
By far the best Galaxy ever made!
on March 5, 2025
Posted by: MisTaken4Twenty
[This review was collected as part of a promotion.] Samsungs Galaxy S24 Ultra is by far the best Galaxy I've ever owned and I've only ever owned Samsung Galaxy phones my entire life! The seamless use between apps is exceptional and so convenient, I love the time that it saves me when I don't have to add something to each app individually, instead only adding it to one app such as my notes & its automatically added to my calender, my tasks, got meetings setup, and contacts info saved. AI intelligence being integrated into everything Samsung is completely captivating and the fact that it's also customizable is fantastic as it learns my routines and the way I use my Galaxy on a regular basis so that eventually my phones already completed tasks for me without me even having to initiate it. Amazing to say the least! I don't even have to read through ridiculously long text messages from my best friend anymore as AI will read it for me and give me a now brief summary so that I can respond quickly and yet effectively as well, saving me time and my best friends feelings. But, out of all of the wonderful and very useful features this phone is packed with, my favorite is and will always be the camera and photo/video features. I take an extremely large amount of photos/videos so the editing features are really important to me. Not only do you have the normal editing features but now you can completely erase entire objects from a picture or the audio eraser will get rid of that annoying sound in the background of your video. LOVE IT!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on March 5, 2025
Posted by: Jacoby115
[This review was collected as part of a promotion.] I have had no issues with my S24 ultra. Works smoothly and is capable of doing everything that I need. The AI is very useful too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Genuine review of a a Samsung S24 Ultra
on March 5, 2025
Posted by: NoBolognHere
[This review was collected as part of a promotion.] The phone is fantastic, battery life on here is good, the screen is nice and adaptive, the speed on the phone is optimal it certainly handles all the tasks I put through it. It's a very nice phone that has some nice features.
The basic model, though good for others, it's not for me. The Ultra is a solid product and if you're shopping Samsung it's a good phone to go a little extra for.
The basic model, though good for others, it's not for me. The Ultra is a solid product and if you're shopping Samsung it's a good phone to go a little extra for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Okay but slow updates
on March 6, 2025
Posted by: Tomtop
[This review was collected as part of a promotion.] I love my phone but Samsung has been ungodly slow pushing updates to it. 1300+$ phone and two generations of Android behind.
Value
3
Response from Samsung USBy R&R Team, March 6, 2025
Hey there Tomtop, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how important your phone is toyoue very day, and how frustrating it can be when your expectations are not being met. We have provided a link to the Samsung Support Team if you have questions about available software and security updates. We have provided a link to an article if you are experiencing slower than expected software speeds. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
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How to keep your Galaxy phone or tablet from slowing down
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. The battery is excellent!
on March 6, 2025
Posted by: Garrett56
[This review was collected as part of a promotion.] This is a great phone. Easily handles any thing u throw at it. Display is amazing. The battery life is excellent. Audio Eraser is flawless and very applicable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing work phone
on March 6, 2025
Posted by: ProBro
[This review was collected as part of a promotion.] With this device I have been able to seamlessly move between apps for work, orders, photography, and editing features. I use everything from the s-pen to ai features for daily tasks and studies. As far as devices go I can't say anything negative on the device. If you want a work horse, Samsung has provided.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Smooth phone with great features & camera
on March 6, 2025
Posted by: Yanksdallas
[This review was collected as part of a promotion.] By far the best phone I've owned. Came from the s21 plus which was still running smooth but wanted a new phone due to new features and using the Galaxy watch ultra.
The camera is amazing and just works in the fastest situations and great details.
It works great and because it's not all AI that will be lost at end of year unless you pay this was a better buy.
The camera is amazing and just works in the fastest situations and great details.
It works great and because it's not all AI that will be lost at end of year unless you pay this was a better buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is ultra powerful and has great Ai.
on March 6, 2025
Posted by: NikoPuertoRico
[This review was collected as part of a promotion.] The Galaxy S24 Ultra is a powerhouse with a titanium frame, an amazing AMOLED display, and the superfast Snapdragon processor. Battery life is solid, lasting all day. The camera is a beast, and AI-powered processing makes every shot super fun and pro. Galaxy AI brings cool features like Live Translate and AI editing, and new features are coming soon. I kmow the S25 Ultrs has been released but I still belive that this is the one of the best phones Samsung has to offer.
Value
5
Written by a customer while visiting Samsung US