Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I love these phones
on March 1, 2025
Posted by: SADIESAYS
[This review was collected as part of a promotion.] I have had a Samsung phone forever. The first Galaxy was the 21 Ultra. The only way to describe this phone is if is like having a computer in your hand. I can so anything on this phone. I jump from Microsoft to Adobe to tax documents. I now have the 24 ultra and will be getting the 25 ultra soon.
I would never go with any other brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S24 Ultra
on March 1, 2025
Posted by: Badasssbrad
[This review was collected as part of a promotion.] Got this device back in December and so far so good except for the delay on the one UI 7 update. I got the phone after the beta program was filled up so I can't experience the new software and now people are saying it could be April before we get the stable version
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade ever
on March 1, 2025
Posted by: DarkMooN
[This review was collected as part of a promotion.] I recently upgraded from a Samsung M31 to the Samsung S24 Ultra, and the difference in performance is absolutely mind-blowing. It’s the best phone I’ve ever used! The camera details? Just insane—such a huge upgrade. I’m honestly speechless!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone series ever
on March 1, 2025
Posted by: BigMike83
[This review was collected as part of a promotion.] My S24 ultra has been fascinating to say the least. The hands off ai features makes my job easier as I'm a delivery driver. Fast response and rapid functionality. The smart search with the circle in the middle/bottom screen is absolutely the best. The rapid charge time is great. The camera is the best on the market. Thus phone is one of my most treasured possessions. Thank you Samsung. I will forever be an S galaxy series user, forever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top of the notch device
on March 2, 2025
Posted by: Hammodihl
[This review was collected as part of a promotion.] Every Ai feature is amazing and very effective with the results
Not mentioning the speed and the strength of the device
Waiting eagerly for the one ui 7
Not mentioning the speed and the strength of the device
Waiting eagerly for the one ui 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone have it all
on March 2, 2025
Posted by: Isarit
[This review was collected as part of a promotion.] My new Galaxy S24 Ultra is been my new obsession. I can do anything from play any war game with great resolution quality to create my resume. The camera is like nothing I used before, is like having a professional camera in your phone. I have perfect picture of the moon without a telescope, that's just how awesome the zoom is. The screen of my phone is perfect to watch my kdramas with no need of my glasses to read tiny subtitles.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
SECOND TO THE BEST
on March 2, 2025
Posted by: The7a7a517
[This review was collected as part of a promotion.] Battery life is excellent, easily lasting over a day of heavy use, and the device supports fast wired and wireless charging. However, Samsung's One UI software still feels cluttered and could benefit from streamlining14. Overall, the Galaxy S24 Ultra is an exceptional device for those seeking cutting-edge performance and camera capabilities, though its high price tag may deter some buyers.
Value
4
Response from Samsung USBy R&R Team, March 5, 2025
Hi there The7a7a5147, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are so thrilled to hear how pleased you are withthe features and capabilities of your new phone, and that you are finding the battery life to easily keep up with you throughout the day. We have provided a link to the full device manual to help you with the software, andto the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I am still discovering features!
on March 2, 2025
Posted by: VibesNSmiles
[This review was collected as part of a promotion.] I use my S24 Ultra for everything. Streaming movies and shows, playing games, surfing the web, and most of all taking and editing photos!
This has the best camera ever. It's seamless actions across apps allow me to use the best features such as the object/background eraser, to crop and highlight photos, then turn them into mini highlight movies. Which I share across my social media platforms.
I love that I was able to share apps with my S10 tablet and my laptop. My photos are on all my devices, my apps, even my screen layouts. I don't have to be next to my phone to answer any call or text if I am on a different device.
My favorite feature is the slide out widget, where I keep my most used apps, at my finger tips. No more searching for my notes app, or calendar. I use the SPen to compose texts, notes, emails, social media post. I'm using it right now to write this review. It makes swiping more accurate and easy to use.
I upgraded from my S22 and I am infatuated with my S24 Ultra. 1
Value
5
Written by a customer while visiting Samsung US