Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
This phone is out of this world
on February 27, 2025
Posted by: Tomkat55
[This review was collected as part of a promotion.] This phone is super fast and has seamless actions across most all the Apps I have. I use the phone in my personal life as well as business. In now brief this phone has all the power and storage that I need! This would really shake up my grandfather if he could see this out of the world device! I am, and so will you be totally in LUV with this phone. It takes absolutely beautiful photos! Can't wait what the future holds!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone, using it since release
on February 27, 2025
Posted by: ahega0style
[This review was collected as part of a promotion.] a lot of cool features especially photo editing,using it a lot,it makes beautiful pics,removes objects so no one will think that there was something before,can add something if draw it,love to use the search after u hold the swipe button on the navigation bar,so nice phone,will never use other brands but a Samsung
Highly recommend
Highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S24 Ultra
on February 27, 2025
Posted by: Lauren
[This review was collected as part of a promotion.] Great phone. Great battery life. The Galaxy AI is easy to use and has lots of cool features. The live translations is really awesome to see in action.
Value
5
Written by a customer while visiting Samsung US
Posted by: Sara
from San Diego CA
Expertise:Intermediate
Verified Purchase:Yes
Good phone happy with purchase lots of savings and deals
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a ton of great features
on February 27, 2025
Posted by: NattyB84
[This review was collected as part of a promotion.] "Now breif" take on the camera on this phone is absolutely amazing and the photos are so clear. It's a great device for work and personal use. I love having the pen with it too. There are times when I need to sign documents for work and it beats having to use your finger. There's so many different features on this phone and "seemless actions across apps" there are also tutorials to teach how to use all the different features which make it great for anyone whom isn't quite tech savvy. I absolutely love this phone and I would never want any other phone but my S24Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely fantastic phone. Great camera quality!
on February 27, 2025
Posted by: Bailey
[This review was collected as part of a promotion.] The galaxy s24 ultra is great. Despite it being a large phone, the camera quality makes up for it. The quality is crystal clear. The seamless actions across apps works very smoothly and the pen is extremely useful as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Too many issues
on February 27, 2025
Posted by: Hollyduster
I can't figure out why my homepage icons just disappear. I can't get them back. Including Messenger. Also. When I play games. 70% of the time the select/x have to click on it several times and by then, I lose. Several other issues.
Response from Samsung USBy R&R Team, February 28, 2025
Hi Hollyduster, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how frustrating it can be when your device isn ot meeting your expectations in functionality. We have provided a link to the Samsung SUpport Team to offer assistance with the changes you are seeing with your home screen. We have provided links to two different articles to help you with the speed of your device and responsiveness of your display to help you with your gaming. We appreciate you being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on February 27, 2025
Posted by: ANGELLL
[This review was collected as part of a promotion.] This phone has tons of features many operating tools to work with all in all the best experience I've ever had in a phone. Can't wait for the next upgrade on phone to come out. In fact, if I win the gift card, I will be purchasing the Samsung 25 ultra.
Value
4
Written by a customer while visiting Samsung US