Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,804 Reviews)
Open Ratings Snapshot
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Simple yet powerful
on February 26, 2025
Posted by: 1466IH
[This review was collected as part of a promotion.] Love the phone. Had a Note 4 when they came out but that was my last Samsung before I switched to a company provided phone. The S24 is super simple for me. I know the capabilities of the phone a far beyond what I use on a day to day basis which makes it great for me because it is extremely fast for my tasks. The only downside for me is the juggling act between Google, Microsoft and Samsung apps. I like the fact that they are all compatible with the phone but bouncing between all of them can be frustrating
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love the screen and the pen
on February 26, 2025
Posted by: Stewiek
[This review was collected as part of a promotion.] Very fast great for games and movies i was concerned about the size but I like the phone being this big
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great device
on February 26, 2025
Posted by: Yourstruly
[This review was collected as part of a promotion.] I really enjoy using the galaxy s twenty five ultra. The build quality is superior to many other flagship phones. I love to fill the phone.And I haven't had any issues with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Product has everything you need
on February 26, 2025
Posted by: Aries14
[This review was collected as part of a promotion.] I have had this Galaxy S24 Ultra for 2 years now and to date it has not failed me. I use it to play games, watch a lot of movies and also at work. The camera is the best I have seen, its functions are fast and the Apps work without problems. I always recommend my friends to use it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a gamers dream.
on February 26, 2025
Posted by: SirRonathan
[This review was collected as part of a promotion.] I play top tier games. This phone has it all. The power to play even the games tjat require the highest processing power. The face i can switch from.gaming to spcial applications and not have to.close the apps is very important to me. Its too bad we cant get big box retailers to use these for thier store work applications.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I love the photos and all the pictures 📸
on February 26, 2025
Posted by: Capone420
[This review was collected as part of a promotion.] Everything I want all-in-one phone. It's really the best. It's better than the S25. Also
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 27, 2025
Hello there, thank you for your feedback on your Samsung Galaxy S24 Ultra. We are thrilled to hear how happy you are with your phone. We love hearing that you are so pleased with the camera and enjoying capturing all of your life moments in great photos and videos. We hope you'll reach out to us again any time in the future if you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am so happy they went back to a flat screen
on February 26, 2025
Posted by: Meg8278
[This review was collected as part of a promotion.] I love my s24 ultra. I absolutely love love the dark color purple this time. But my favorite is the flat screen not the curved one. I love the square edges. I also like the AI features and that it's fast and has good memory and RAM. It can do everything I needed to it takes good pictures.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on February 26, 2025
Posted by: Amina88
[This review was collected as part of a promotion.] Great features amazing graphics fast downloads camera is very great Experience cutting-edge technology with a sleek, modern design. Enjoy stunning visuals on a vibrant display, capturing every detail with a powerful camera. Seamless performance and lightning-fast processing power handle demanding tasks with ease. Long-lasting battery life keeps you connected throughout the day. Stay organized and productive with intuitive features. Explore a world of apps and entertainment. Enhanced security features protect your valuable data. Embrace innovation and elevate your mobile experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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