Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(16,804 Reviews)
Open Ratings Snapshot
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product. 
(
1,103 out of 1,229
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best phone I have ever owned!
on February 25, 2025
Posted by: TheNexus
[This review was collected as part of a promotion.] Just by using the basics of everything that this phone has to offer was amazing. I haven't even began to delve into any of the software that has come with the phone yet! So fast, just what you need when you need it. And when ya don't know what to do or how... you just have to ask and it shows you! Awesome.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has amazing ai capabilities
on February 25, 2025
Posted by: Mmar818
[This review was collected as part of a promotion.] Seamless actions across apps
Fast and intuitive
Learning processor
Great for gaming.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best phone for anyone.
on February 25, 2025
Posted by: ZetaGT
[This review was collected as part of a promotion.] It has excellent cameras, I love its screen very much it shows very realistic colors and a great battery life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
i love circle to search, It helps me very much.
on February 25, 2025
Posted by: Gabriel777
[This review was collected as part of a promotion.] I use my s24 ultra for school and gaming and movies, It is a very good phone. and seamless actions across apps, This Phone can help me with circle to search and the AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my phone and I love the features.
on February 25, 2025
Posted by: BrittBlackHawk
[This review was collected as part of a promotion.] I love the stylus and the cool features such as being able to use it as a remote for the camera and videos, editing photos and videos with the stylus, even jotting down notes when my phone is locked. I also love how easy it is to search from anywhere on my phone screen to find out about clothes, translate signs, and even what random bug my kiddo wants to identify. Split screen is a life saver for homework, bank apps, and videos. Pop up views are amazing and make multitasking super easy. This phone is so powerful I choose to use it instead of my laptop to edit videos and photos. This is the best version of Android yet. With the audio eraser and photo eraser, it's a life saver for concerts, everyone uses my footage because it's the best quality. I'm still finding cool features and I've had this phone for a year! Good job, Samsung. 👍🏻
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've had to date
on February 25, 2025
Posted by: Cadidaddi74
[This review was collected as part of a promotion.] I love how fast it is. The display is awesome. There's really not too much I can't do on it. Take excellent pictures. Being able to zoom in on the moon is amazing. I use it for pleasure. I have friends that use it for work. They say they would be lost without this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent device
on February 25, 2025
Posted by: ForeverSamsungUser
[This review was collected as part of a promotion.] I love the seamless actions across apps. I multitask and usually have more than one app at a time open. The quickness of the device is excellent. The numerous options to personalize the device to make it mine and work the way I need it to is wonderful.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I'm not a big phone guy
on February 25, 2025
Posted by: NapaDaddy81
[This review was collected as part of a promotion.] Upgrading from note 9 to the s24 ultra is a significant jump, that being said this phone is and works wonders for me. Loads fast, insane battery life, great visual, and overall it's a great phone. Comparing the previous model and the next I'm sure the difference is insignificant, but this preview won't help you there.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamFebruary 27, 2025
Hello NapaDaddy81, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We are thrilled to hear that you are so pleased with your upgraded device, and that you have found it so useful for your daily tasks. We have provided a link to the full device manual to help you discover the additional features like Galaxy AI you might want to incorporate in to your usage. We have also shared a link to the Samsung Support Team to answer any questions you may have about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
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