Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
3
This product is not all that great!
on February 25, 2025
Posted by: Vernster
[This review was collected as part of a promotion.] When I purchased this phone it was giving me issues with scrolling up and done on certain pages. Bixby didn't want to work half of the times. My older note 20 ultra performed better that this one.
Value
3
Response from Samsung USBy R&R Team, March 4, 2025
Hey Vernster, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We understand how valuable your phone is to you, and how frustrating it can be when your device is not meeting your expectations. For the scrolling you mention experiencing, we recommend going in to your settings app under display, and adjusting the motion smoothness from standard to adaptive. This will increase the refresh rate of your device. We have also provided a link to the Samsung Support Team. This team of experts can help you with the Bixby features, and any additional questions or frustrations you may be experiencing. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S24 Ultra: A Stellar Evolution
on February 25, 2025
Posted by: YoinkMasterTony
[This review was collected as part of a promotion.] Mention the “seamless Samsung Galaxy S24 Ultra: A Stellar Evolution (Early Review)
As an early adopter of the Samsung Galaxy S24 Ultra, I've had the pleasure of experiencing its advancements firsthand. While a full, in-depth review will come later after more extended use, I wanted to share my initial impressions. Samsung has clearly focused on refining the already impressive S23 Ultra, and the results are promising.
What I love so far:
* The Display: The rumored "brighter than ever" display definitely lives up to the hype. Even in direct sunlight, readability is significantly improved. Colors are vibrant and accurate, making everything from browsing the web to watching videos a visual treat. The subtle refinements to the adaptive refresh rate also seem to make scrolling smoother and more efficient.
* Camera Improvements: While the camera hardware appears similar on paper, the image processing seems to have taken a leap forward. Early shots show improved dynamic range and more natural-looking bokeh. Low-light performance is also noticeably better, with less noise and more detail. I'm particularly excited to explore the upgraded telephoto capabilities further.
* Performance and Efficiency: The new processor (mention specific processor if known, e.g., Snapdragon 8 Gen 3 or Exynos equivalent) is a beast. Everything feels incredibly snappy and responsive. Even with demanding games and multitasking, the S24 Ultra handles it all with ease. Early battery life tests are al
As an early adopter of the Samsung Galaxy S24 Ultra, I've had the pleasure of experiencing its advancements firsthand. While a full, in-depth review will come later after more extended use, I wanted to share my initial impressions. Samsung has clearly focused on refining the already impressive S23 Ultra, and the results are promising.
What I love so far:
* The Display: The rumored "brighter than ever" display definitely lives up to the hype. Even in direct sunlight, readability is significantly improved. Colors are vibrant and accurate, making everything from browsing the web to watching videos a visual treat. The subtle refinements to the adaptive refresh rate also seem to make scrolling smoother and more efficient.
* Camera Improvements: While the camera hardware appears similar on paper, the image processing seems to have taken a leap forward. Early shots show improved dynamic range and more natural-looking bokeh. Low-light performance is also noticeably better, with less noise and more detail. I'm particularly excited to explore the upgraded telephoto capabilities further.
* Performance and Efficiency: The new processor (mention specific processor if known, e.g., Snapdragon 8 Gen 3 or Exynos equivalent) is a beast. Everything feels incredibly snappy and responsive. Even with demanding games and multitasking, the S24 Ultra handles it all with ease. Early battery life tests are al
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Still love this phone
on February 25, 2025
Posted by: DPARK1970
[This review was collected as part of a promotion.] I use my phone for almost everything including gaming, taking notes, and picturs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really love the camera and the ai features
on February 25, 2025
Posted by: lazyme907
[This review was collected as part of a promotion.] The AI is cool—it's the experience I never had before switching to the S24 Ultra
I use this device for Photos, Gaming and watching videos, you know–everyday use
It's an awesome phone to have and a must buy
-I love everything about this phone ❤
It's an awesome phone to have and a must buy
-I love everything about this phone ❤
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S24 Ultra after 1 year
on February 25, 2025
Posted by: Rubylove76
[This review was collected as part of a promotion.] Overall my Galaxy S24 is a great device, it is fast, responsive and reliable. The display is the best of all the previous galaxy phones I have ever had. Memory wise is enough for my every day use. I only have 2 observations about this device. First, I thought that the screen was tough enough to not easily get scratched, however that is not true. I would recommend to get a screen protector. Second, while using the hidden command keys in the bottom of the display you sometimes get a different response than what you are trying to execute. It works better having the keys visible. Other than that the fingerprint reader is amazing, it works great. I use my phone mostly to watch YouTube, Google research, calendar, file downloading, synchronizing it with my pc, file transferring, surf social medias and listening to music.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
User Friendly
on February 25, 2025
Posted by: 25GGRHQ
[This review was collected as part of a promotion.] I mostly like samsung products. Every time i need to change my mobile phone my first choice is samsung. This pone Galaxy S24Ultra is so user friendly and amazing. Photos ,videos are high quality. I'm really enjoy with samsung phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had!
on February 25, 2025
Posted by: MKArtlu
[This review was collected as part of a promotion.] There aren't really words to convey how amazing my S24 Ultra is, but, I'll give it a shot. I love how I can customize almost every single aspect of it. It's like Samsung made me a custom phone! The seamless actions across apps is game-changing! Other phones don't even compare; Samsung is years ahead of the "other guys".
I use it with SmartThings to control my entire house; door lock, lights, TVs, garage door, motion sensors, and thermostat. It's a lifesaver when the tv remote has disappeared, I left my wallet at home, or when I forgot to lock the door at night. Using the routines feature has made my familys life so much easier.
The screen resolution is fantastic! Videos are clear, crisp, and play perfectly. No pixelation whatsoever.
I love that I can charge my Galaxy watch with my phone! Such an amazing feature! The camera takes the best pictures a phone could take. Being able to erase unsightly things from the background of a picture is one of the top features in my opinion.
Being able to find a lost earbud, watch, or car keys with this phone has saved me so much time and money; not to mention my sanity!
My 2 year old might love the S-pen more than I do. It comes in handy when signing documents online. I love that I can do so with my actual signature. I value my privacy and I know that with Samsung my sensitive information is safe.
I use it with SmartThings to control my entire house; door lock, lights, TVs, garage door, motion sensors, and thermostat. It's a lifesaver when the tv remote has disappeared, I left my wallet at home, or when I forgot to lock the door at night. Using the routines feature has made my familys life so much easier.
The screen resolution is fantastic! Videos are clear, crisp, and play perfectly. No pixelation whatsoever.
I love that I can charge my Galaxy watch with my phone! Such an amazing feature! The camera takes the best pictures a phone could take. Being able to erase unsightly things from the background of a picture is one of the top features in my opinion.
Being able to find a lost earbud, watch, or car keys with this phone has saved me so much time and money; not to mention my sanity!
My 2 year old might love the S-pen more than I do. It comes in handy when signing documents online. I love that I can do so with my actual signature. I value my privacy and I know that with Samsung my sensitive information is safe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Am I happy with the S24 Ultra? Absolutely!
on February 25, 2025
Posted by: Sweetjones1
[This review was collected as part of a promotion.] So, am I happy with the S24 Ultra? Absolutely! The camera takes amazing photos, video quality is great, and overall performance is smooth.
#DroidLife
Value
5
Written by a customer while visiting Samsung US