Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Has an awesome camera
on February 25, 2025
Posted by: Ray1029
[This review was collected as part of a promotion.] Being able to take pictures with the pen. I like how easy it is to switch apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on February 25, 2025
Posted by: NightWing5200
[This review was collected as part of a promotion.] I use my phone for gaming, business, and personal use. It's has been an amazing phone from day 1 of buying it. Very smooth no matter how many apps I have open. There is no lag when swapping between apps it's seamless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not as impressive as anticipated.
on February 25, 2025
Posted by: Ciscokid
[This review was collected as part of a promotion.] Wish it wasn't so bulky. I feel like I would have enjoyed the fold better.
Value
3
Response from Samsung USBy R&R Team, February 26, 2025
Hi Ciscokid, we appreciate your feedback on your Samsung Galaxy S24 Ultra. We understand that new devices can take adjustment time to the new feel in your hand and carrying your device around every day. We appreciate you sharing your feedback with us as we continue to innovate our product line, and work to provide the best possible experiences and usages to all of our customers. Please, don't hesitate to reach out to us again in the future at any time with questions or additional feedback. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
It's a good phone.
on February 25, 2025
Posted by: JoshGuy
[This review was collected as part of a promotion.] This phone's got more hd space than my computer! I do everything on this thing. From networking and photo editing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on February 25, 2025
Posted by: Nurseman93
[This review was collected as part of a promotion.] I love the seamless transition into apps. It's great for streaming movies and listening to music. The screen size is perfect. Audio clear. The pen that comes with it works well for note taking. I love my S24 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use
on February 25, 2025
Posted by: MammaT
[This review was collected as part of a promotion.] Still trying to figure out all the camera features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I really like the control I have.
on February 25, 2025
Posted by: Kenaiwoof
[This review was collected as part of a promotion.] The phone runs emulators and videos with ease. I don't have to worry like other phones in the past about overheating and can easily swap between apps with no problem.
I had a great and easy time learning how to use the smart ai search features. There is still so much more to learn.
Also the quality of being able to zoom with the camera is the best I have experienced so far it's so clear for so far away.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera with best features.
on February 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Excellent camera with advanced features and clarity.
Value
5
Written by a customer while visiting Samsung US