Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Wonderful device
on February 25, 2025
Posted by: Jemnyfromthe239
[This review was collected as part of a promotion.] I am.so happy with my 24 ultra. I was a pixel girl for thr longest time but samsung camera and od just hits different. I am itching to get my 25 already.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No difference than previous model
on February 25, 2025
Posted by: Jazzdxridee
[This review was collected as part of a promotion.] I've been samsumng customer my whole life. I have seen samasung continueously improving every single thing and making things better. But now to compete with other companies, the camera quality, and new features etc are not very attractive.
Value
2
Response from Samsung USBy R&R Team, March 4, 2025
Hi there Jazzdxridee, thank you for sharing your thoughts about your Samsung Galaxy S24 Ultra with us. We understand wanting to feel that you have made a good investment in a new device and are really getting enhanced features and capabilities. We have provided a link to your full device manual to assist you with the enhanced capabilities of Galaxy AI and best aligning the settings to your preferences. We have also shared a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on February 25, 2025
Posted by: S24ultrablack
[This review was collected as part of a promotion.] Great battery life. Great phone for work. Has more functions that most people would use on a daily bases
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on February 25, 2025
Posted by: emullis
[This review was collected as part of a promotion.] The phone is used on a regular basis with AI amd for signing docs. It is used some times for gaming and it is flawless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Tool For Productivity
on February 25, 2025
Posted by: Bkirb1
[This review was collected as part of a promotion.] I love the seamless actions across apps, especially without lagging or delay. I trade, work, game, and study from my phone for context. I love the native apps as well, like the built-in image editor in the Gallery app, or the feature where you can just circle and item on your screen to Google it. The battery life is pretty good, if I stayed off of Social Media, it would be prime.
It's ~2p now and my phone is half dead. But I woke up at about 6:30a and played video games/scrolled before work @ 9a. And same on breaks at work.
I would 1000% consider the S25 Ultra as my next device based on my experience with the S24 Ultra. Definitely recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on February 25, 2025
Posted by: Solution
[This review was collected as part of a promotion.] This phone has these features
Fingerprint (under display, ultrasonic), accelerometer, gyro, proximity, compass, barometer. Samsung DeX, Samsung Wireless DeX (desktop experience support). Ultra Wideband (UWB) support
Circle to Search
Fingerprint (under display, ultrasonic), accelerometer, gyro, proximity, compass, barometer. Samsung DeX, Samsung Wireless DeX (desktop experience support). Ultra Wideband (UWB) support
Circle to Search
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing photo capture
on February 25, 2025
Posted by: Sugacrystals
[This review was collected as part of a promotion.] This phone is amazing, the camera alone makes this phone! If I need to do work I can get everything done on it as well! It over all is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is unique and like it soo much
on February 25, 2025
Posted by: Canopi
[This review was collected as part of a promotion.] I like the AI features in this mobile which ease my work. And I like the camera of this mobile
Value
5
Written by a customer while visiting Samsung US