Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(16,804 Reviews)
Rating breakdown 16,804 reviews
5 Stars
14,535
4 Stars
1,770
3 Stars
309
2 Stars
104
1 Star
86
90%of customers recommend this product.
(
1,103 out of
1,229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S24 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great Phone, Absolutely Love It
on February 11, 2025
Posted by: CloudsClutchCorner89
[This review was collected as part of a promotion.] The Best phone I've ever had in my entire life! Seamless actions across apps, Incredible Picture quality, works Incredibly near-flawless, and is the Best of All worlds when it comes to Smartphones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use, features and quality.
on February 11, 2025
Posted by: Tomb77
[This review was collected as part of a promotion.] The Samsung S24 Ultra is smooth in look and use. I love how easy ans acceble it is to take notes with the S Pen in various ways. Tha camera quality is fantastic , especialy the way it filters out lightrays with night captures. Gaming is great with its fast processor giving me a fair chance at accomplishing tasks and conquoring levels or games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy 24 Ultra
on February 11, 2025
Posted by: SamFan
[This review was collected as part of a promotion.] I love the Galaxy 24 ultra. The seamless action across apps is amazing I also use the auto eraser a bunch very handy tools the phone is extremely responsive and I can see the screen on the brightest Hawaiian days
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Worst Samsung phone I've ever owned.
on February 11, 2025
Posted by: Seminole72
[This review was collected as part of a promotion.] I've had nothing but poor reception since I've owned this phone.
Value
3
Response from Samsung USBy R&R Team, February 13, 2025
Hi Seminole72, we appreciate you sharing your thoughts about your Samsung Galaxy S24 Ultra. We understand how important the reliable connection to your carrier is to you every day. We have provided links to a few troubleshooting guides to help you resolve this matter at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very easy to use.
on February 11, 2025
Posted by: Midnightluna
[This review was collected as part of a promotion.] This phone can handle a lot! I play games and it handles it well. It's very easy to navigate though it's different features. It has alot of storage too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera and video quality
on February 11, 2025
Posted by: BLUEFIREANGEL920
[This review was collected as part of a promotion.] I love the storage space. Especially the high quality of the camera. I was able to take professional grade video of my sister's engagement with such clarity. Giving the ability to preserve memories in their highest quality for many years to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s24 ultra
on February 11, 2025
Posted by: Samsungandroidsrule
[This review was collected as part of a promotion.] I use my s24 a lot for remote play with PS and the backbone one which the controller works very well with this phone. The video quality of the remote play stays constant no matter what game type I'm playing. I use smart cast a lot as well for apps like Fandango, netflix, and NFL and that works great and consistently as well I really like the feature of only casting the app that I'm using at the time and still having full function of the phone elswise. The atmos sound feature is another that I like when watching movies on the phone or listening to music or podcasts which I use during the work day. Overall for me the functionality of this phone is well more than what need and probably haven't even scratched the surface on. I also find the s pen feature very cool to use for air actions and writing out notes and texts.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S24 review
on February 11, 2025
Posted by: Whyalwaysrepairingstuff
[This review was collected as part of a promotion.] Its a nice phone and all though I do notice its gets scratches on the screen and its a bit heavy compared to your older phone such as the note 9 and note 10+ everything else is pretty good would like to see you implement 65w charging
Value
4
Written by a customer while visiting Samsung US